Business Admin Apprentice

Business Admin Apprentice (Part Time) @ SmartThink

Location: Unit W34 Groove Business Centre, 560-568 High Road, London, N17 9TA

PLEASE NOTE: This position is for immediate start. If you are looking to start an apprenticeship in September, please apply closer to the time via the CT Skills website where all current & live vacancies are listed.

WHO are SmartThink?

Smartthink Training Ltd is a trusted partner in Information Technology excellence. They don’t just deliver IT Training and Certifications but also empower businesses with cutting-edge IT support, seamless outsourcing, and robust communication solutions to drive long-term stability and growth of clients.

You will gain hands-on experience with groundbreaking projects, earn prestigious industry certifications, and receive tailored mentorship from seasoned IT professionals. SmartThink actively promote diversity in hiring and foster inclusive environments where everyone feels valued. Teamwork is central working together on projects.

WHAT will I get from working with SmartThink?

• EARN: £7.55 per hour, 25 hours per week
• EXPERIENCE- your hours: 9am to 4pm 3 days per week between Monday and Saturday (alternating rotas).
• QUALIFICATION: Business Admin Level 3 takes approximately 20 months due to part time hours.
• BENEFITS: Free parking, company pension, tailored mentorship and occasional lunch on a Friday!

WHAT will my DAY look like?

SmartThink have a history of supporting apprentices, so you are in very safe hands! You will be expected to ensure exam integrity, create a controlled testing environment, support test-takers, monitor & troubleshoot, and maintain compliance. Your daily tasks will include:

• Welcoming, greeting and checking in customers/test-taking candidates.
• Complying with all exam-testing security and procedures and following company policies using careful judgment.
• Logging onto the computer, checking in each customer & ensuring they sign in. They will sign in electronically.
• Verifying customer/candidate personal identification documents and explaining the exam testing process/rules.
• Proctor / invigilate candidates while they are completing their exam/test.
• Troubleshooting with internal departments, such as the IT department to fix any technical issues in the Test Centre.
• Some housekeeping duties such as sanitizing keyboards/workstations as necessary.
• Minimum of 6 hours per week spent on apprenticeship work and training.

HOW does the Apprenticeship work?

Working towards your Business Admin Level 3 Qualification, you’ll attend monthly 1-2-1 meetings (online via teams every month – NO classroom OR college!) with your tutor and learn about the modules. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer. All apprenticeship work and training is completed in the workplace, during working hours.

WHAT skills/qualifications do I NEED?

• Minimum GRADE 4/C in GCSE (or equivalent) Maths & English
• UK Residency – must have lived in the UK for at least 3 years
• Communication
• Customer care
• Presentation
• Administrative

What happens next?

If your application is successful, you will receive a call from our dedicated Recruitment Consultant who will discuss the qualification, location and course length in more detail. Following this call, you will be asked to write a supporting statement and complete an English and Maths assessment.

If you really want to impress us, why not show your enthusiasm and carry out some further research on the employer and the qualification you’ll be working towards! Links are provided below:

Employer Website: https://smartthink.co.uk/

About the Qualification: https://www.ctskills.co.uk/apprenticeship-courses/business-administration/