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Information, Advice or Guidance

Our Information, Advice or Guidance (IAG) free online course will support you to offer clear and accurate information, advice or guidance and knowing what can be shared legally and professionally, can greatly improve outcomes for a business. There are some fundamental rules for successful information sharing and ensuring staff are aware of these is key.

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Are You Eligible?

To ensure you are eligible for this online course, check if you align with our check list below:

Aged 19+ at the beginning of the academic year

Lived in the EU for 3 years

Available fully funded

For many businesses, being able to offer clear and accurate information, advice or guidance (IAG) – and knowing what can be shared legally and professionally – is really important. If you give information, advice or guidance as part of your role, this level 2 course can help you brush up on your skills and make sure you’re aware of the fundamental rules for successful information sharing. This fully online course covers communication techniques, interpersonal skills and group interactions, as well as how to store and retrieve information in a way that complies with the law.

Course Benefits

  • Achieve a nationally recognised Level 2 qualification
  • Evidence your competency to employers
  • Increase understanding of accurate record-keeping, effective signposting, and referral
  • Further your personal and professional development
  • Learn at a time that suits you without the need to attend college
  • Improve your understanding of effective communication techniques

What Will You Learn

  • Explore communication techniques
  • Study how values, attitudes and beliefs can affect interactions
  • Develop interaction and interpersonal skills
  • Learn how information, advice or guidance can be explored
  • Learn how group interaction can be utilised
  • Manage information, including storage and retrieval
  • Learn how to comply with the law

Full Course Title

NCFE CACHE Level 2 Certificate in Information, Advice or Guidance

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We hope you have found everything you are looking for! Unsure if the course is the right choice for you? Check out our other free online courses here. You can also keep up to date with our latest news and offers by following us on LinkedIn, Instagram, Facebook, and Twitter.