Information, Advice or Guidance
Our Information, Advice or Guidance (IAG) free online course will support you to offer clear and accurate information, advice or guidance and knowing what can be shared legally and professionally, can greatly improve outcomes for a business. There are some fundamental rules for successful information sharing and ensuring staff are aware of these is key.
Are You Eligible?
To ensure you are eligible for this online course, check if you align with our check list below:
Aged 19+ at the beginning of the academic year
Lived in the EU for 3 years
Available fully funded
For many businesses, being able to offer clear and accurate information, advice or guidance (IAG) – and knowing what can be shared legally and professionally – is really important. If you give information, advice or guidance as part of your role, this level 2 course can help you brush up on your skills and make sure you’re aware of the fundamental rules for successful information sharing. This fully online course covers communication techniques, interpersonal skills and group interactions, as well as how to store and retrieve information in a way that complies with the law.
What Will You Learn
Full Course Title
NCFE CACHE Level 2 Certificate in Information, Advice or Guidance