Our Information, Advice or Guidance (IAG) free online course will support you to offer clear and accurate information, advice or guidance and knowing what can be shared legally and professionally, can greatly improve outcomes for a business. There are some fundamental rules for successful information sharing and ensuring staff are aware of these is key.
To ensure you are eligible for this online course, check if you align with our check list below:
Aged 19+ at the beginning of the academic year
Lived in the EU for 3 years
Available fully funded
For many businesses, being able to offer clear and accurate information, advice or guidance (IAG) – and knowing what can be shared legally and professionally – is really important. If you give information, advice or guidance as part of your role, this level 2 course can help you brush up on your skills and make sure you’re aware of the fundamental rules for successful information sharing. This fully online course covers communication techniques, interpersonal skills and group interactions, as well as how to store and retrieve information in a way that complies with the law.
To achieve this online course, you will at times need to give examples of either current or previous experience of giving information, advice and guidance to colleagues, family and/or friends.
Course Benefits
Achieve a nationally recognised Level 2 qualification
Evidence your competency to employers
Increase understanding of accurate record-keeping, effective signposting, and referral
Further your personal and professional development
Learn at a time that suits you without the need to attend college
Improve your understanding of effective communication techniques
What Will You Learn
Explore communication techniques
Study how values, attitudes and beliefs can affect interactions
Develop interaction and interpersonal skills
Learn how information, advice or guidance can be explored
Learn how group interaction can be utilised
Manage information, including storage and retrieval
Learn how to comply with the law
Full Course Title
NCFE CACHE Level 2 Certificate in Information, Advice or Guidance
We hope you have found everything you are looking for! Unsure if the course is the right choice for you? Check out our other free online courses here. You can also keep up to date with our latest news and offers by following us on LinkedIn, Instagram, Facebook, and Twitter.
