Customer Service Apprenticeships

CT Skills Apprenticeships in Customer Service are a great way to start your career. You’ll work side by side with industry professionals whilst working towards qualifications.

The government trust us. So can you.

Established for over 20 years, we have developed a team of Apprenticeship experts who all hold extensive experience in their field or industry. We offer a unique experience for both students and employers and pride ourselves on producing skilled employees who hold the ability to actively contribute to the sector.
Celebrated as Good by OFSTED in Sept 2016 we are passionately working towards securing OFSTED Outstanding.

Choosing the right Level for you.

Level 2 Customer Service Practitioner

This apprenticeship is ideal for those who have not previously worked in the sector or have little Customer Service experience. Majority of roles will focus on customer communication, resolving problems, promoting products and gathering customer feedback.  

Level 3 Customer Service Specialist

The Level 3 apprenticeship is designed to suit candidates who have a L2 Customer Service qualification or equivalent experience. You can be expect to train while in a Customer Service Advisor, Support Officer, Team Leader or general Retail/Hospitality role.