Recruit And Develop Talent Through Apprenticeships

Assistant Admin Apprentice @ Church Pharmacy

Location: Prince William Road, Loughborough, LE11 5GU

PLEASE NOTE: This position is for immediate start.

WHO are Church Pharmacy?

Founded by a Medical Doctor with 30 years’ experience managing a full-time aesthetics clinic and chain of 30 pharmacies, Church Pharmacy Ltd. is now 1 of the leading suppliers of pharmaceutical products to UK medical professionals (pharmacy prescription and wholesale) along with providing NHS services to residential care and nursing homes, and patient led healthcare services for NHS and private customers. With headquarters in Loughborough and a branch in Central London, Church Pharmacy offers a supportive and friendly team that will help you throughout your apprenticeship journey.

WHAT will I get from working with Church Pharmacy?

• EARN: £8 per hour, 40 hours per week.
• EXPERIENCE- your hours: Monday to Friday 9am to 5.30pm.
• QUALIFICATION: Administration Assistant Level 2 takes approximately 12 months.
• BENEFITS: Discounted pharmacy items, some free/subsided medical services, monthly cash benefit towards health & wellbeing, perks store and paid volunteering days.

WHAT will my DAY look like?

By joining the team as an Admin Assistant Apprentice, you will have a varied role and receive training in numerous areas of the business. You will be joining a supportive environment with thorough training as you settle into your role as an apprentice. They are looking for someone to grow with the business and hope to provide you with a long-term career! Your daily tasks will include:

• Following the clinic admin checklists to maintain operational efficiency.
• Ensuring all areas are safe and clean.
• Updating the clinic TV adverts and promotional materials.
• Fostering positive relationships with customers through engaging and welcoming interactions.
• Enhancing the customer experience by suggesting additional products and services.
• Collecting essential patient details and gathering valuable customer reviews.
• Responding promptly and professionally to phone calls, emails, letters, website, and social media enquiries.
• Creating invoices for customers and managing payments, ensuring accuracy and completeness.
• Recording and accounting for all cash or digital transactions within the system(s).
• Maintaining an organised schedule of patient bookings.
• Amending and scheduling patient appointments as needed.
• Communicating appointments to the Clinical Services Manager and Pharmacist
• Updating and maintaining records and databases efficiently.
• Organising both digital and physical files for easy accessibility.
• Monitoring and replenishing office supplies, including stationery, PPE & consent forms.
• Monitoring and ensuring correct medicines and quantities are in stock for patient appointments.
• Undertaking any additional tasks or responsibilities as requested.
• Minimum of 6 hours per week spent on apprenticeship work and training.

HOW does the Apprenticeship work?

Working towards your Administration Assistant Level 2 Qualification, you’ll attend monthly 1-2-1 meetings (online via teams every month – NO classroom OR college!) with your tutor and learn about modules including business policies & procedures, communication & stakeholder engagement, digital systems & software, compliance, GDPR, health & safety, and more! You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer. All apprenticeship work and training is completed in the workplace, during working hours.

WHAT skills/qualifications do I NEED?

• Minimum GRADE 4/C in GCSE (or equivalent) Maths & English
• UK Residency – must have lived in the UK for at least 3 years
• Good communication skills and customer care.
• Confident and outgoing.
• Independence and initiative.
• Attention to detail and organisation.

What happens next?

If your application is successful, you will receive a call from our dedicated Recruitment Consultant who will discuss the qualification, location and course length in more detail. Following this call, you will be asked to write a supporting statement and complete an English and Maths assessment.

If you really want to impress us, why not show your enthusiasm and carry out some further research on the employer and the qualification you’ll be working towards! Links are provided below:

Employer Website: https://churchpharmacy.co.uk/

About the Qualification: https://www.ctskills.co.uk/apprenticeships/business-administration

Support learners.  Build confidence.  Make a difference.  

If you’re an experienced AAT or Payroll professional looking to take the next step in your career, or an established trainer/assessor seeking a provider that truly invests in its people, this role offers the perfect blend of purpose, flexibility, and progression.

At CT Skills, we’re expanding our high performing delivery team and are looking for passionate individuals who want to help others grow.  Whether you’re already working in education or ready to bring your industry expertise into a training environment, we’ll give you the support, tools, and confidence to thrive.

The Role
Working closely with employers and apprentices, you will deliver and support Accountancy and Payroll apprenticeship programmes up to Level 3.  
You will use your coaching and training skills to guide apprentices through their learning journey, developing their knowledge, skills, and behaviours.  Deliver engaging one to one and group sessions, monitor apprentice progress and provide tailored support to ensure successful outcomes, and build strong, professional relationships with apprentices and employers.

About You
If you’re considering a move into training, we’ll provide full support to help you transition confidently into the role.  If you already deliver AAT or Payroll training, you’ll find a supportive, forward thinking environment where your expertise is valued.

You will:
•    be AAT Level 3 qualified
•    have solid, hands on experience in accountancy and/or payroll
•    be an effective communicator who can motivate and inspire
•    be organised, proactive, and confident managing your own caseload
•    enjoy coaching, mentoring, and helping others achieve their potential

Previous training or assessing experience is beneficial but not essential, your industry knowledge and passion for developing others are what matter most.

Training, Support & Development

We invest heavily in our people and are committed to helping you succeed.  

You will receive:
•    A structured induction and onboarding programme
•    Mentoring from experienced trainers and assessors
•    Support to develop coaching and assessment skills
•    Ongoing CPD and professional development opportunities

About CT Skills
CT Skills is a growing, forward thinking training provider with a strong reputation for quality.  We are proudly graded Good by Ofsted and hold industry leading accreditations including ISO 9001 and Matrix.

We support thousands of apprentices and online learners each year and work closely with employers and the Department for Education and Department for Work and Pensions. Our PRAISE values guide everything we do, creating a culture where professionalism, innovation and continuous improvement thrive.

What We Offer
•    36 days holiday (including bank holidays)
•    Contributory pension scheme
•    Free BUPA Health Cash Plan
•    Employee Assistance Programme
•    Life assurance
•    Health support app
•    Free eye tests and discounted glasses
•    Flexible remote working
•    Volunteering and wellbeing days
•    Birthday and work anniversary celebrations
•    All working equipment provided

If you want to be part of a business where your ideas matter, your development is supported and your work genuinely makes a difference - you’ll feel at home at CT Skills.

CT Skills is committed to encouraging equity, diversity and inclusion within our workforce and eliminating unlawful discrimination.
CT Skills is committed to safeguarding and committed to promoting the welfare of our learners and expects all our staff and volunteers to share this commitment.

Should your application be successful; and as your role may include engagement with Under 18’s; an enhanced disclosure will be requested from the Disclosure and Barring Service (DBS) and any contractual offer will be subject to rigorous vetting procedures.

CT Skills processes your personal data in line with our Data Protection Policy which is aligned to the General Data Protection Regulations (2018). Please refer to our Job Applicant Privacy Statement for further details.

We will endeavour to provide feedback to all applicants. However, due to the volume of CVs that we receive at present we may not be able to provide individual feedback to all applicants. Please assume that if you do not hear from us within five working days your application has been unsuccessful. May we take this opportunity to thank you for expressing an interest in one of our roles.

CT Skills are looking for an experienced, innovative, and highly motivated leader to join our successful apprenticeship team. The ideal candidate will have a proven track record of managing and supporting a team of Trainer Assessors, while driving quality and performance. This is a full-time, permanent position which is largely remote, although occasional travel will be required. 

The Role

You will be responsible for leading and managing the apprenticeship delivery team, ensuring excellence in the delivery, performance, quality, and compliance of our programmes. You will also oversee the learner and employer journey from initial recruitment through to achievement, maintaining high standards of service, engagement, and performance at every stage.

The Individual

You are self-motivated, have a thorough understanding of apprenticeship delivery and have proven experience of working at management level.

You have a track record of developing a high performing team ensuring targets and KPIs are met.

You have an engaging and effective leadership style, with the ability to build collaborative relationships with your team, internal and external stakeholders. 

You enjoy leading the way; using your critical thinking skills and natural curiosity to get to the root cause of issues. 

About CT Skills

CT Skills is a growing, forward thinking training provider with a strong reputation for quality.  We are proudly graded Good by Ofsted and hold industry leading accreditations including ISO 9001 and Matrix.
We support thousands of apprentices and online learners each year and work closely with employers and the Department for Education and Department for Work and Pensions. Our PRAISE values guide everything we do, creating a culture where professionalism, innovation and continuous improvement thrive.

What We Offer

• 36 days holiday (including bank holidays)
• Contributory pension scheme
• Free BUPA Health Cash Plan
• Employee Assistance Programme
• Life assurance
• Health support app
• Free eye tests and discounted glasses
• Flexible remote working
• Volunteering and wellbeing days
• Birthday and work anniversary celebrations
• All working equipment provided

If you want to be part of a business where your ideas matter, your development is supported and your work genuinely makes a difference - you’ll feel at home at CT Skills.

CT Skills is committed to encouraging equity, diversity and inclusion within our workforce and eliminating unlawful discrimination.

CT Skills is committed to safeguarding and committed to promoting the welfare of our learners and expects all our staff and volunteers to share this commitment.

Should your application be successful; and as your role may include engagement with Under 18’s; an enhanced disclosure will be requested from the Disclosure and Barring Service (DBS) and any contractual offer will be subject to rigorous vetting procedures.
CT Skills processes your personal data in line with our Data Protection Policy which is aligned to the General Data Protection Regulations (2018).  Please refer to our Job Applicant Privacy Statement for further details.

We will endeavour to provide feedback to all applicants. However, due to the volume of CVs that we receive at present we may not be able to provide individual feedback to all applicants. Please assume that if you do not hear from us within five working days your application has been unsuccessful. May we take this opportunity to thank you for expressing an interest in one of our roles.