Apprenticeships For Learners

Customer Service Admin Apprentice @ Environmental Waste Management

Location: Unit 13 Hayleys Manor, Thornwood, Epping, CM16 6PQ

WHO are Environmental Waste Management (EWM)?

EWM is a fast-growing business specialising in liquid waste disposal and the removal of hazardous waste. Based in Epping, their team of highly skilled professionals handle flood-related waste, contaminated materials, sewage, industrial waste and are specialists with hazardous waste removal.

WHAT will I get from working EWM?

• EARN: £18,000 per year
• EXPERIENCE- your hours: Monday to Friday 9am to 5pm.
• QUALIFICATION: Customer Service Practitioner Level 2 takes approximately 16 months.
• BENEFITS: Competitive salary, pension, training, and opportunities to grow.

WHAT will my DAY look like?

You will provide high-quality customer service and operational support within a busy liquid waste Tankering environment. You will liaise with customers, drivers, planners, and external stakeholders to ensure smooth job scheduling, accurate job information, and excellent communication from booking to completion. Your daily tasks will include:

• Acting as a first point of contact for incoming customer enquiries by phone and email.
• Providing accurate information regarding services, job status, and operational requirements.
• Logging customer jobs and supporting ticketing accurately within the company system.
• Liaising daily with drivers to ensure they have accurate job sheets, site access details, and disposal information.
• Communicating any changes or issues to drivers and planners in real-time.
• Supporting the Transport Planner with scheduling, reallocating jobs, and managing driver availability when required.
• Ensuring compliance information (waste transfer notes, permits, photos, disposal tickets) is uploaded and correctly recorded.
• Assisting with generating and sending customer job confirmations, updates, and completion reports.
• Updating customer records, site details, and job notes on internal systems.
• Supporting job checks, and general administrative tasks.
• Helping to monitor shared inboxes and action queries in line with service desk requirements.
• Learning and understanding the basics of the liquid waste industry, including tanker operations, disposal sites, and environmental compliance.
• Ensuring customer and driver information meets regulatory requirements.
• Escalating compliance or safety concerns to the operations team.
• Minimum of 6 hours per week spent on apprenticeship work and training.

HOW does the Apprenticeship work?

Working towards your Customer Service Practitioner Level 2 Qualification, you’ll attend monthly 1-2-1 meetings (online via teams every month – NO classroom OR college!) with your tutor and learn about modules including knowing your customers, understanding the organisation, meeting regulations & legislation, systems & resources, and the customer experience. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer. All apprenticeship work and training is completed in the workplace, during working hours.

WHAT skills/qualifications do I NEED?

• Minimum GRADE 4/C in GCSE (or equivalent) Maths & English
• UK Residency – must have lived in the UK for at least 3 years
• Communication, confidence, customer care & team working.
• Organisation, IT skills & attention to detail.
• Willingness to learn about the business and the liquid waste Tankering industry.

What happens next?

If your application is successful, you will receive a call from our dedicated Recruitment Consultant who will discuss the qualification, location and course length in more detail. Following this call, you will be asked to write a supporting statement and complete an English and Maths assessment.

If you really want to impress us, why not show your enthusiasm and carry out some further research on the employer and the qualification you’ll be working towards! Links are provided below:

Employer Website: www.environmentalwastemanagement.com        

About the Qualification: https://www.ctskills.co.uk/apprenticeships/customer-service

Early Years Educator Level 3 Apprentice @ Little Toes Day Nursery, West Bridgford

Location: 126 Greythorne Drive, West Bridgford, Nottingham, NG2 7GA

PLEASE NOTE: This position is for immediate start.

WHO are Little Toes Day Nursery?

Little Toes Day Nursery is a small home from home private day nursery, registered to care for only 26 children per session. They are looking for someone to join their team to work alongside all staff members and children, giving knowledge, understanding and experience of child development from birth to 4 years 11months. You will be joining a close, supportive team that focuses on child led learning through play. The children, their interests and individuality truly do shape the setting and what they do daily.

WHAT will I get from working with Little Toes Day Nursery?

• EARN: £7.55 per hour, 40 hours per week
• EXPERIENCE- your hours: Monday to Friday shifts between 7.30am and 6pm.
• QUALIFICATION: Early Years Educator Level 3 takes approximately 18 months.

WHAT will my DAY look like?

Little Toes offers a full range of play, suited to each child’s interests and development stage. The more fun you (the children and yourself) are having the more they will learn. Play does get messy, both indoors and out, so be prepared!

As much fun as they have, there is a serious side too. They cover the full care and development of the children. They are helping them learn and develop, shaping their futures and supporting them to reach their full potential- teaching them right from wrong, setting boundaries and supporting their independence.

For those with a true love of childcare and education, there is no more rewarding job! Your daily tasks will include:

• Supporting children’s learning and development through play.
• Supporting children’s independence and the learning of new skills.
• Helping to plan and deliver engaging activities that reflect children’s individual interests and development stages.
• Assisting with daily routines such as mealtimes, nappy changing, and outdoor play.
• Using personal initiative to recognise and carry out changes in routines (and carrying these out in a time efficient manner).
• Building positive relationships with children, parents, and colleagues.
• Maintaining a safe, clean, and welcoming environment.
• Following the EYFS (statutory framework) and Nursery’s individual policies and procedures for the safe and legal running of the setting.
• Minimum of 6 hours per week spent on apprenticeship work and training.

HOW does the Apprenticeship work?

Working towards your Early Years Educator Level 3 Qualification, you’ll attend monthly 1-2-1 meetings (online via teams every month – NO classroom OR college!) with your tutor and learn about modules including risk management, key person & attachment, learning & development, and more!  You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer. All apprenticeship work and training is completed in the workplace, during working hours.

WHAT skills/qualifications do I NEED?

• Minimum GRADE 4/C in GCSE (or equivalent) Maths & English
• UK Residency – must have lived in the UK for at least 3 years
• Qualifications in early years, childcare or health & social care
• Communication, team working & customer care
• Organisation, creativity & attention to detail
• Initiative, non-judgemental & patience

What happens next?

If your application is successful, you will receive a call from our dedicated Recruitment Consultant who will discuss the qualification, location and course length in more detail. Following this call, you will be asked to write a supporting statement and complete an English and Maths assessment.

If you really want to impress us, why not show your enthusiasm and carry out some further research on the employer and the qualification you’ll be working towards! Links are provided below:

Employer Website: https://www.littletoesnurseries.co.uk/

About the Qualification: https://www.ctskills.co.uk/apprenticeships/childcare

Facilities Management Administrator Apprentice @ MPH Sports

Location: Marlow, Buckinghamshire, SL7 3RD

PLEASE NOTE: This position is for immediate start.

WHO are MPH Sports?

MPH Sport are a specialist property finding agency supporting professional athletes across the UK. From Premier League footballers to Olympic athletes, they help clients buy their first home, build long-term property portfolios, and prepare for life after sport. They also deliver property education workshops to sports clubs across Football, Rugby, Cricket, and more.

WHAT will I get from working with MPH Sports?

• EARN: Starting at £8 per hour, 35 hours per week
• EXPERIENCE- your hours: Monday to Friday 9am to 5pm
• QUALIFICATION: Business Admin Level 3 takes approximately 18 months.
• BENEFITS: Supportive team, ongoing training & development, an industry recognised qualification & clear progression opportunities.

WHAT will my DAY look like?

You will support the Lettings, Facilities Management, and Maintenance teams with the administration required to manage residential properties efficiently and compliantly. This role is ideal for someone who enjoys organisation, coordination, and customer communication, and who wants to build a long-term career in property or facilities management while completing a recognised apprenticeship qualification. Your daily tasks will include:

• Onboarding new properties and clients, ensuring accurate setup across internal systems (e.g. Street, Goodlord)
• Uploading and maintaining property records, documentation, and key details
• Supporting seamless client setup including welcome communications and WhatsApp messages
• Supporting pre- and post–move-in administration
• Chasing Right to Rent documentation and log all move-in milestones
• Assisting with post move-in tasks to ensure a smooth tenant experience
• Providing day-to-day admin support to Lettings & Maintenance teams
• Logging, tracking, and updating maintenance jobs
• Liaising with tenants and contractors; chasing reports, invoices, and confirmations
• Supporting setup and management of council tax and utility accounts
• Logging and tracking correspondence and resolving bill queries
• Liaising with tenants, landlords, and service providers as required
• Supporting compliance administration and maintain up-to-date property records
• Ensuring accurate document storage, audit trails, and digital filing
• Updating systems, track costs and invoices, and providing general admin support
• Minimum of 6 hours per week spent on apprenticeship work and training.

HOW does the Apprenticeship work?

Working towards your Business Admin Level 3 Qualification, you’ll attend monthly 1-2-1 meetings (online via teams every month – NO classroom OR college!) with your tutor and learn about modules including the organisation, stakeholders, relevant regulation, business fundamentals, processes & external factors. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer. All apprenticeship work and training is completed in the workplace, during working hours.

WHAT skills/qualifications do I NEED?

• Minimum GRADE 4/C in GCSE (or equivalent) Maths & English
• UK Residency – must have lived in the UK for at least 3 years
• Driving license & own transport (office is not accessible by public transport)
• Strong interest in property, facilities management, or administration
• Highly organised with strong attention to detail
• Confident communicator with a professional phone manner
• Comfortable using IT systems and Microsoft Office
• Reliable, punctual, and eager to learn

What happens next?

If your application is successful, you will receive a call from our dedicated Recruitment Consultant who will discuss the qualification, location and course length in more detail. Following this call, you will be asked to write a supporting statement and complete an English and Maths assessment.

If you really want to impress us, why not show your enthusiasm and carry out some further research on the employer and the qualification you’ll be working towards! Links are provided below:

Employer Website: https://www.mphsports.co.uk/

About the Qualification: https://www.ctskills.co.uk/apprenticeships/business-administration