CT Skills

Business Administration

Discover how a Business Administration Apprenticeship can open doors to real-world experience, practical skills and future opportunities. Explore the role, learn what’s involved, and take the first step toward a rewarding career.

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Business Administration Apprenticeship

Perfect for those starting their career or looking to enhance their administrative expertise, our apprenticeships equip learners with the skills to manage operations efficiently, communicate effectively, and deliver exceptional support across all business functions. Build confident professionals who keep your business running smoothly and thrive in dynamic workplace environments.

Comprehensive Support
at Every Step

Apprentices gain hands-on experience in real business environments while mastering core administrative skills such as communication, organisation, record management, and stakeholder support. With a nationally recognised qualification like the Level 3 Business Administrator, individuals develop confidence and competence—ready to streamline operations, enhance productivity, and contribute to organisational success.

Learning for Each Step of Your Career

We are committed to supporting our learners throughout every stage of their careers—whether it's helping them get the start they need in their chosen sector or providing the knowledge necessary to progress to their next step.

level
3
Business Administrator

Duration: 17 months

Employers

  • Recruit motivated new talent
  • Upskill and reskill your existing workforce
  • Reduce recruitment costs and improve retention
  • Maximise your apprenticeship levy or access government funding
  • Build a diverse, future-ready team

Learners

  • Earn a wage while you gain real experience
  • Avoid student debt with funded training
  • Secure a new job or promotion
  • Upskill to change or advance your career
  • Achieve industry-recognised qualifications
  • Receive 1:1 support from trainer assessors and mentors
  • Access career guidance and personal development
  • Join a community of learners and peers
TESTIMONIALS

With your help, I've achieved my goal and earned my qualification! I’m so thankful for the time and effort you put into teaching me.

I've just completed my Level 3 Business Administration apprenticeship, and throughout the course my tutor provided constant support. I always felt comfortable asking for help, no matter how small or trivial the question.

I’ve just completed my Level 3 Business Administration apprenticeship with CT Skills. This experience has helped me grow personally and professionally, and I’m grateful for the support from my trainer.

Current Vacancies

See more jobs
Telephone Sales Admin Apprentice

Ilford, Greater London, England

£8 per hour

Office Based

Telephone Sales Admin Apprentice @ Skinova Aesthetics

Location: 227 Aldborough Road South, Ilford, IG3 8HZ

PLEASE NOTE: This position is for immediate start.

WHO are Skinova Aesthetics?

Skinova Aesthetics combines expertise and innovation to deliver safe, effective, and confidence-boosting aesthetic treatments.

They believe that confidence begins with healthy, radiant skin. Every client is treated with care, respect, and attention to detail. They don’t just focus on improving appearance, they focus on empowering confidence and promoting long term skin health.

WHAT will I get from working with Skinova Aesthetics?

  • EARN: £8 per hour, 40 hours per week
  • EXPERIENCE- your hours: Monday to Friday 9am to 6pm (1-hour unpaid break)
  • QUALIFICATION: Customer Service Practitioner Level 2 takes approximately 16 months.
  • BENEFITS: Comprehensive training on aesthetic courses, CPD certificate & opportunities for internal career progression.

WHAT will my DAY look like?

You will be part of the sales team and supporting with incoming and outgoing calls, following up on leads, and converting enquiries into bookings. Your daily tasks will include:

  • Contacting leads from website, social media, and campaigns.
  • Following up on enquiries and converting into appointments.
  • Explaining treatments and offers confidently (training provided).
  • Maintaining CRM and customer records.
  • Achieving booking and sales targets.
  • Handling customer queries and objections professionally.
  • Minimum of 6 hours per week spent on apprenticeship work and training.

HOW does the Apprenticeship work?

Working towards your Business Admin Level 3 Qualification, you’ll attend monthly 1-2-1 meetings (online via teams every month – NO classroom OR college!) with your tutor and learn about modules including the organisation, stakeholders, relevant regulation, business fundamentals, processes & external factors. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer. All apprenticeship work and training is completed in the workplace, during working hours.

WHAT skills/qualifications do I NEED?

  • Minimum GRADE 4/C in GCSE (or equivalent) Maths & English
  • UK Residency – must have lived in the UK for at least 3 years
  • Strong communication and persuasion skills
  • Confident speaking over the phone
  • Sales-driven mindset
  • Basic computer skills
  • Interest in aesthetics industry

What happens next?

If your application is successful, you will receive a call from our dedicated Recruitment Consultant who will discuss the qualification, location and course length in more detail. Following this call, you will be asked to write a supporting statement and complete an English and Maths assessment.

If you really want to impress us, why not show your enthusiasm and carry out some further research on the employer and the qualification you’ll be working towards! Links are provided below:

Employer Website: https://skinovaaesthetics.com/

About the Qualification: https://www.ctskills.co.uk/apprenticeships/business-administration

about 1 hour ago

Apply Now
Administrator & Social Media Apprentice

Chelmsford, Essex, England

£8 per hour

Office Based

Administrator & Social Media Apprentice @ A1 Home Care

Location: Navigation Road, Chelmsford, Essex, CM2 6ND

PLEASE NOTE: This position is for immediate start.

WHO are A1 Home Care?

A1 Home Care provides personalised, high-quality home care services to individuals of all ages throughout Chelmsford and surrounding areas. Their dedicated team delivers tailored support, ensuring comfort and independence in the safety of their client’s homes.

WHAT will I get from working with A1 Home Care?

  • EARN: £8 per hour, 30 hours per week
  • EXPERIENCE- your hours: Monday to Friday 9am to 4pm.
  • QUALIFICATION: Business Admin Level 3 takes approximately 18 months.

WHAT will my DAY look like?

You will be providing co-ordination support in the main office to service users and staff along with monitoring and supplying content for the company’s various Social Media platforms, assisting with the marketing and promotion of the company. Your daily tasks will include:

  • Responding to telephone calls & emails quickly and efficiently.
  • Allocating calls to carers ensuring that the needs of the service users are met at all times.
  • Answering any queries/enquiries and dealing with problems/issues/concerns that may occur in a timely and appropriate manner.
  • Ensuring all electronic systems/spreadsheets are kept up to date.
  • Ensuring that staff are equipped with any necessary equipment i.e., gloves, aprons and masks etc. as and when required and to make sure electronic stock levels are recorded and kept accurate.
  • Liaising with other health care professionals.
  • Supporting with a range of marketing activities.
  • Any other duties that may be required.
  • Minimum of 6 hours per week spent on apprenticeship work and training.

HOW does the Apprenticeship work?

Working towards your Business Admin Level 3 Qualification, you’ll attend monthly 1-2-1 meetings (online via teams every month – NO classroom OR college!) with your tutor and learn about modules including the organisation, stakeholders, relevant regulation, business fundamentals, processes & external factors. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer. All apprenticeship work and training is completed in the workplace, during working hours.

WHAT skills/qualifications do I NEED?

  • Minimum GRADE 4/C in GCSE (or equivalent) Maths & English
  • UK Residency – must have lived in the UK for at least 3 years
  • Excellent communication, problem solving & admin skills.
  • Analytical, initiative & creativity.
  • IT skills i.e., Microsoft Office, including Word, Excel, PowerPoint etc.
  • Empathy, sensitivity & understanding when dealing with service users.
  • Organisational skills & the ability to prioritise and meet deadlines.

What happens next?

If your application is successful, you will receive a call from our dedicated Recruitment Consultant who will discuss the qualification, location and course length in more detail. Following this call, you will be asked to write a supporting statement and complete an English and Maths assessment.

If you really want to impress us, why not show your enthusiasm and carry out some further research on the employer and the qualification you’ll be working towards! Links are provided below:

Employer Website: https://www.a1homecareltd.co.uk/

About the Qualification: https://www.ctskills.co.uk/apprenticeships/business-administration

about 2 hours ago

Apply Now
Admin Assistant Apprentice

Ilkeston, Derbyshire, England

£8 per hour

Office Based

Admin Assistant Apprentice @ Harmony Care & Support

Location: 16 South Street, Ilkeston, DE7 5QE

PLEASE NOTE: This position is for immediate start.

WHO are Harmony Care & Support?

Harmony Care and Support are a dedicated home care provider committed to delivering high-quality support to individuals who wish to remain independent in the comfort of their own homes. They believe that everyone deserves to live with dignity, respect, and choice - values that are at the heart of everything they do.

WHAT will I get from working with Harmony Care & Support?

  • EARN: £8 per hour, 30 hours per week
  • EXPERIENCE- your hours: Monday to Friday 9am to 4pm.
  • QUALIFICATION: Business Admin Level 3 takes approximately 18 months.
  • BENEFITS: Family-owned business, car parking, opportunities for progression & Company polos provided if wanted or smart/casual dress.

WHAT will my DAY look like?

You will be joining a warm and welcoming environment with a supportive team and management who go above and beyond to provide support and ensure the wellbeing of all staff. You’ll be supporting with the efficient day-to-day operations of the office, supporting seniors with paperwork and administrative tasks to enable them to focus on their core responsibilities. Your daily tasks will include:

  • Handling enquiries on the phone, by email and on social media.
  • Taking calls and messages.
  • Updating records and spreadsheets.
  • Updating and maintaining computer records.
  • Assisting seniors with paperwork.
  • Doing the post & filing.
  • Minimum of 6 hours per week spent on apprenticeship work and training.

HOW does the Apprenticeship work?

Working towards your Business Admin Level 3 Qualification, you’ll attend monthly 1-2-1 meetings (online via teams every month – NO classroom OR college!) with your tutor and learn about modules including the organisation, stakeholders, relevant regulation, business fundamentals, processes & external factors. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer. All apprenticeship work and training is completed in the workplace, during working hours.

WHAT skills/qualifications do I NEED?

  • Minimum GRADE 4/C in GCSE (or equivalent) Maths & English
  • UK Residency – must have lived in the UK for at least 3 years
  • Communication, customer care & team working.
  • IT, organisation & admin skills.
  • Attention to detail, initiative & presentation.

What happens next?

If your application is successful, you will receive a call from our dedicated Recruitment Consultant who will discuss the qualification, location and course length in more detail. Following this call, you will be asked to write a supporting statement and complete an English and Maths assessment.

If you really want to impress us, why not show your enthusiasm and carry out some further research on the employer and the qualification you’ll be working towards! Links are provided below:

Employer Website: http://www.harmonycareandsupport.com/

About the Qualification: https://www.ctskills.co.uk/apprenticeships/business-administration

7 days ago

Apply Now

Together, We’re Building
Something Better

At CT Skills, education is just the beginning. By connecting people, creating opportunities, and giving back, we’re proud to help develop both careers and communities.

Looking to learn, grow, or contribute? Let’s work together.

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