CT Skills

Business Administrator Apprenticeship

LEVEL
3
17 months
Confetti

Develop Core Administrative Skills and Enhance your Knowledge Whilst Gaining the Level 3 Business Administrator Apprenticeship

Business Administrators play an integral role in the smooth operation of any organisation, bringing a broad range of knowledge and practical skills to their work. This apprenticeship provides a strong foundation in core areas such as IT proficiency, record and document production, effective communication, and informed decision-making, along with a variety of other essential administrative competencies.

Develop Core Administrative Skills and Enhance your Knowledge Whilst Gaining the <b>Level 3 Business Administrator Apprenticeship

Overview

This apprenticeship is suitable for anyone in a business administration capacity, working independently or as part of a team. Apprentices will develop key skills and behaviours to support progression towards management. They will support and engage with different parts of the organisation, interact with both internal and external customers, and contribute to a business project and resolving issues across teams — making them key contributors to organisational success.

Qualification

Level 3 Business Administrator

End Point Assessment Organisation

Highfield Assessment

End Point Assessment Organisation

EPA / Apprenticeship Assessment

  • Knowledge test
  • Portfolio based interview
  • Project presentation
  • Apprentices can also work towards Functional Skills Level 2 in Maths and English, if not already exempt

The Apprenticeship Covers

  • IT
  • Record and document production
  • Interpersonal skills
  • Communications
  • Quality
  • Planning and organisation
  • Project management

Delivery Methods

  • Workshops
  • 1-1 support
  • Information Resource Guide
Contact Us To Find Out More

Learning For Each Step of Your Career

Successful completion of this apprenticeship can lead to roles such as Business Administrator and serves as a stepping stone to further career development within business.

We are committed to supporting our learners throughout every stage of their careers—whether it's helping them get the start they need in their chosen sector or providing the knowledge necessary to progress to their next step.

level
3
Business Administrator

Duration: 17 months

Level
3
Team Leader

Description goes here...

Level
5
Operations Manager

Description goes here...

Current Vacancies

See more jobs
Sales Admin Apprentice

Birmingham, West Midlands, England

£8 per hour

Office Based

Sales Admin Apprentice @ MDV Enterprise, trading as Hotel TV Company

PLEASE NOTE: This position is for immediate start.

Location: Birmingham Centre (253-255 Great Lister St, Birmingham B7 4BS)

WHO are Hotel TV Company?

Hotel TV Company is a specialist supplier & system integrator of commercial TVs, TV Systems, In-Room Entertainment and other technology solutions across UK & Ireland. They are a small but very successful, vibrant company, dealing with a wide variety of clients in the hospitality, healthcare & retail sectors. They’re now looking for someone to join their team and be part of the action behind the scenes of their sales process.

WHAT will I get from working with Hotel TV Company?

  • Earn £8.00 per hour, 37.5 hours per week
  • Working Monday to Friday 9am to 5pm
  • QUALIFICATION: Business Admin Level 3 takes approximately 18 months.
  • BENEFITS: Annual performance-based bonuses and pay reviews, company pension, great work culture & opportunity to network and work with a range of industry leaders, such as Samsung, Philips, LG, etc.

WHAT will my DAY look like?

You will be joining a small, friendly & fun team, excited to welcome a new member to join them on their journey to success. This is a great entry-level role if you’re organised, confident, and enjoy speaking to people. Your daily tasks will include:

  • Following up on new enquiries (calls & emails).
  • Chatting with potential customers and gathering key info.
  • Putting together and sending out quotes.
  • Keeping the CRM system (Zoho) clean, organised, and up to date.
  • Supporting the sales team with general admin tasks.
  • Updating notes, tracking leads, and helping keep things moving.
  • Minimum of 6 hours per week spent on apprenticeship work and training.

HOW does the Apprenticeship work?

Working towards your Business Admin Level 3 Qualification, you’ll attend monthly 1-2-1 meetings (online via teams every month – NO classroom OR college!) with your tutor and learn about modules including the organisation, stakeholders, relevant regulation, business fundamentals, processes & external factors. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer. All apprenticeship work and training is completed in the workplace, during working hours.

WHAT skills/qualifications do I NEED?

  • Minimum GRADE 4/C in GCSE (or equivalent) Maths & English
  • UK Residency – must have lived in the UK for at least 3 years
  • Confident communicating (especially over the phone)
  • Organised and strong attention to detail
  • Comfortable using a computer (Outlook, Excel, etc.)
  • Proactive and willing to learn
  • Friendly, reliable, and a team player

What happens next?

If your application is successful, you will receive a call from our dedicated Recruitment Consultant who will discuss the qualification, location and course length in more detail. Following this call, you will be asked to write a supporting statement and complete an English and Maths assessment.

If you really want to impress us, why not show your enthusiasm and carry out some further research on the employer and the qualification you’ll be working towards! Links are provided below:

Employer Website: https://www.hoteltvcompany.co.uk/

About the Qualification: https://www.ctskills.co.uk/apprenticeships/business-administration

1 day ago

Apply Now
Technical Support Administration Apprentice

Birmingham, West Midlands, England

£8 per hour

Office Based

Technical Support & Admin Apprentice @ MDV Enterprise, trading as Hotel TV Company

PLEASE NOTE: This position is for immediate start.

Location: Birmingham Centre (253-255 Great Lister St, Birmingham B7 4BS)

WHO are Hotel TV Company?

Hotel TV Company is a specialist supplier & system integrator of commercial TVs, TV Systems, In-Room Entertainment and other technology solutions across UK & Ireland. They are a small but very successful, vibrant company, dealing with a wide variety of clients in the hospitality, healthcare & retail sectors.

WHAT will I get from working with Hotel TV Company?

  • Earn £8.00 per hour, 37.5 hours per week
  • Working Monday to Friday 9am to 5pm
  • QUALIFICATION: Business Admin Level 3 takes approximately 18 months.
  • BENEFITS: Annual performance-based bonuses and pay reviews, company pension, great work culture & opportunity to network and work with a range of industry leaders, such as Samsung, Philips, LG, etc.

WHAT will my DAY look like?

Hotel TV Company are looking for an ambitious, results driven individual to join their support team and be responsible for successful projects delivery and on-going support. This is a hybrid role that incorporates both manual and desk-based responsibilities to ensure successful project delivery and on-going support for each client. Your daily tasks will include:

  • Configuration of TVs, TV Systems, Chromecast and other equipment including taking TVs out the box for manual settings configuration, network connection, channel tuning (where applicable), settings cloning from one TV to another, TV system server configuration with correct settings, content, IP allocation etc.
  • Keeping record of serial numbers and other identification information of all equipment prepared for installation, allocating TVs & other equipment to a specific room (based on client requirements) and labelling each unit correctly with their corresponding room.
  • Remote support including communicating with customers via phone or email to help resolve issues, logging support tickets, following up and closing the ticket on the cloud CRM, contacting customers proactively to ensure they are happy with the installed equipment and helping with any issues they may have
  • Responding to enquiries via web chat including responding to questions about products and services online, qualifying a lead and approving the lead on the cloud CRM, recording information about the potential lead such as company, address, contact details, etc., passing the information onto the sales team for further processing.
  • Minimum of 6 hours per week spent on apprenticeship work and training.

HOW does the Apprenticeship work?

Working towards your Business Admin Level 3 Qualification, you’ll attend monthly 1-2-1 meetings (online via teams every month – NO classroom OR college!) with your tutor and learn about modules including the organisation, stakeholders, relevant regulation, business fundamentals, processes & external factors. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer. All apprenticeship work and training is completed in the workplace, during working hours.

WHAT skills/qualifications do I NEED?

  • Minimum GRADE 4/C in GCSE (or equivalent) Maths & English
  • UK Residency – must have lived in the UK for at least 3 years
  • IT Literate (able to use Word, Excel, Outlook, PowerPoint)
  • Ability to work in a small team and remain motivated
  • Good communication skills both verbal and written
  • Technically minded (able to understand and undertake complex actions, tasks, and processes relating to technology configuration)
  • Preferred holder of a driving licence in cases where attending site is required

What happens next?

If your application is successful, you will receive a call from our dedicated Recruitment Consultant who will discuss the qualification, location and course length in more detail. Following this call, you will be asked to write a supporting statement and complete an English and Maths assessment.

If you really want to impress us, why not show your enthusiasm and carry out some further research on the employer and the qualification you’ll be working towards! Links are provided below:

Employer Website: https://www.hoteltvcompany.co.uk/

About the Qualification: https://www.ctskills.co.uk/apprenticeships/business-administration

1 day ago

Apply Now
Legal Admin Apprentice

Peterborough, Cambridgeshire, England

£8.50 - 8.50 per hour

Office Based

Legal Admin Apprentice @ Burgh Thorpe Solicitors

Location: Churchill House, Isis Way, Minerva Business Park, Lynch Wood, Peterborough, PE2 6QR

PLEASE NOTE: This position is for immediate start.

WHO are Burgh Thorpe Solicitors?

Based in Peterborough, Burgh Thorpe Solicitors is a boutique law firm made up of experienced, dedicated lawyers who deliver market-leading advice across a broad range of sectors and markets.

Their approach is flexible, practical, and results driven. Every client benefits from their commitment to clear communication, legal excellence, and exceptional client service. They pride themselves on delivering first-class outcomes.

WHAT will I get from working with Burgh Thorpe Solicitors?

  • EARN: £8.50 per hour, 35 hours per week.
  • EXPERIENCE- your hours: Monday to Friday 9am to 5pm (1-hour unpaid lunch).
  • QUALIFICATION: Business Admin Level 3 takes approximately 18 months.
  • BENEFITS: Open plan office with a small team, free drinks & snacks, birthday off and closed between Christmas & New Year.

WHAT will my DAY look like?

Burgh Thorpe Solicitors are seeking a highly organised and proactive Legal Administrator to join their Residential Conveyancing team.

This is an excellent opportunity to become part of a busy, supportive environment, working alongside experienced fee earners on a wide range of residential property transactions. Your daily tasks will include:

  • Opening and closing client files.
  • Carrying out ID and compliance checks.
  • Preparing and issuing initial client care documentation.
  • Requesting searches and assisting with pre-contract work.
  • Liaising with clients, estate agents, and third parties.
  • Managing diaries, emails, and general administrative tasks.
  • Assisting fee earners with day-to-day transaction management.
  • Dealing with incoming post, filing and logging.
  • Dealing with outgoing post.
  • Minimum of 6 hours per week spent on apprenticeship work and training.

HOW does the Apprenticeship work?

Working towards your Business Admin Level 3 Qualification, you’ll attend monthly 1-2-1 meetings (online via teams every month – NO classroom OR college!) with your tutor and learn about modules including the organisation, stakeholders, relevant regulation, business fundamentals, processes & external factors. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer. All apprenticeship work and training is completed in the workplace, during working hours.

WHAT skills/qualifications do I NEED?

  • Minimum GRADE 4/C in GCSE (or equivalent) Maths & English
  • UK Residency – must have lived in the UK for at least 3 years
  • Highly organised with strong attention to detail.
  • A confident communicator with a professional manner.
  • Able to prioritise and manage a busy workload.
  • Comfortable working in a fast-paced environment.
  • Proficient in Microsoft Office (experience with case management systems is an advantage).

What happens next?

If your application is successful, you will receive a call from our dedicated Recruitment Consultant who will discuss the qualification, location and course length in more detail. Following this call, you will be asked to write a supporting statement and complete an English and Maths assessment.

If you really want to impress us, why not show your enthusiasm and carry out some further research on the employer and the qualification you’ll be working towards! Links are provided below:

Employer Website: https://burghthorpe.co.uk/

About the Qualification: https://www.ctskills.co.uk/apprenticeships/business-administration

about 24 hours ago

Apply Now

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