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Administration Assistant Apprenticeship
Build Essential Administration Skills With the Level 2 Administration Assistant Apprenticeship
The Level 2 Administration Assistant Apprenticeship is designed for people beginning their career in administration or looking to build the core skills needed to work confidently and effectively in a professional environment.
Administration Assistants support the day-to-day running of organisations by managing information, communicating with colleagues and stakeholders, using digital systems, and completing essential administrative tasks.
Throughout the programme, apprentices develop practical knowledge, skills, and behaviours that can be applied directly in the workplace.
Overview
This apprenticeship is ideal for individuals beginning their career in an administrative role. Apprentices will learn how to support business operations, manage information effectively, communicate professionally, and use digital systems and software commonly found in modern workplaces.
They will gain practical experience in a variety of administrative functions including meeting and event support, information management, diary coordination, stakeholder communication, and data handling.
Qualification
Level 2 Administration Assistant
End Point Assessment Organisation
Highfield Assessment
EPA / Apprenticeship Assessment
Unlike many apprenticeship standards, the Administration Assistant Apprenticeship does not include a traditional End Point Assessment.
Assessment takes place throughout the programme and can be completed between months 8–12.
Assessment methods include:
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- Portfolio of Evidence
- Apprenticeship Assessment
- Employer confirmation of behaviours achieved throughout the programme
- Apprentices can also work towards Functional Skills Level 2 in Maths and English, if not already exempt
Key Benefits for Apprentices and Employers
- Build Confidence and Capability: A practical programme that helps apprentices build confidence and capability while giving employers a structured way to develop effective administrative talent.
- Practical Skills from Day One: Apprentices develop skills they can apply directly to everyday tasks, building confidence in communication, organisation, data handling, and digital systems.
- Stronger Day-to-Day Support: Employers can develop staff who understand core processes, handle information securely, and contribute effectively to the smooth running of the organisation.
- Supported Development: Workshops and one-to-one support help apprentices build their knowledge and skills alongside their role, with development grounded in real workplace activity.
- A Clear Route for Progression: The apprenticeship provides a strong foundation for continued development, including progression to the Level 3 Business Administrator Apprenticeship and wider business support roles.
The Apprenticeship Covers
- Business policies and procedures
- Communication and stakeholder engagement
- Digital systems and software
- Data handling and information security
- Time management and organisation
- Meetings, events, and diary management
- Compliance, GDPR, and health & safety
- Teamwork, professionalism, and problem-solving
Delivery Methods
- Workshops
- 1-1 support
Learning For Each Step of Your Career
Successful completion of this apprenticeship can lead to roles such as Business Administrator and serves as a stepping stone to further career development within business.
We are committed to supporting our learners throughout every stage of their careers—whether it's helping them get the start they need in their chosen sector or providing the knowledge necessary to progress to their next step.