CT Skills

Administration Assistant Apprenticeship

LEVEL
2
12 months
Confetti

Build Essential Administration Skills With the Level 2 Administration Assistant Apprenticeship

The Level 2 Administration Assistant Apprenticeship is designed for people beginning their career in administration or looking to build the core skills needed to work confidently and effectively in a professional environment. 

Administration Assistants support the day-to-day running of organisations by managing information, communicating with colleagues and stakeholders, using digital systems, and completing essential administrative tasks.

Throughout the programme, apprentices develop practical knowledge, skills, and behaviours that can be applied directly in the workplace.

Build Essential Administration Skills With the <b>Level 2 Administration Assistant Apprenticeship

Overview

This apprenticeship is ideal for individuals beginning their career in an administrative role. Apprentices will learn how to support business operations, manage information effectively, communicate professionally, and use digital systems and software commonly found in modern workplaces.

They will gain practical experience in a variety of administrative functions including meeting and event support, information management, diary coordination, stakeholder communication, and data handling.

Qualification

Level 2 Administration Assistant

End Point Assessment Organisation

Highfield Assessment

End Point Assessment Organisation

EPA / Apprenticeship Assessment

Unlike many apprenticeship standards, the Administration Assistant Apprenticeship does not include a traditional End Point Assessment.

Assessment takes place throughout the programme and can be completed between months 8–12.

Assessment methods may include:

  • Portfolio
  • Interview
  • Presentation
  • Question and answer
  • Project
  • Simulation

Key Benefits for Apprentices and Employers

  • Build Confidence and Capability: A practical programme that helps apprentices build confidence and capability while giving employers a structured way to develop effective administrative talent.
  • Practical Skills from Day One: Apprentices develop skills they can apply directly to everyday tasks, building confidence in communication, organisation, data handling, and digital systems.
  • Stronger Day-to-Day Support: Employers can develop staff who understand core processes, handle information securely, and contribute effectively to the smooth running of the organisation.
  • Supported Development: Workshops and one-to-one support help apprentices build their knowledge and skills alongside their role, with development grounded in real workplace activity.
  • A Clear Route for Progression: The apprenticeship provides a strong foundation for continued development, including progression to the Level 3 Business Administrator Apprenticeship and wider business support roles.

The Apprenticeship Covers

  • Business policies and procedures
  • Communication and stakeholder engagement
  • Digital systems and software
  • Data handling and information security
  • Time management and organisation
  • Meetings, events, and diary management
  • Compliance, GDPR, and health & safety
  • Teamwork, professionalism, and problem-solving

Delivery Methods

  • 1-1 support
Contact Us To Find Out More

Learning For Each Step of Your Career

Successful completion of this apprenticeship can lead to roles such as Business Administrator and serves as a stepping stone to further career development within business.

We are committed to supporting our learners throughout every stage of their careers—whether it's helping them get the start they need in their chosen sector or providing the knowledge necessary to progress to their next step.

Level
2
Administration Assistant

Duration: 12 months

level
3
Business Administrator

Duration: 17 months

Current Vacancies

See more jobs
Business Admin Apprentice

Clowne, Derbyshire, England

£8 per hour

Office Based

Business Admin Apprentice @ The Springs Medical Partnership

Location: Recreation Close, Clowne, Chesterfield, Derbyshire, S43 4PL

PLEASE NOTE: This position is for immediate start.

WHO are The Springs Medical Partnership?

A well-qualified, forward thinking, multi-skilled team (40+ staff) based in a modern, spacious premises (built in 2006) providing friendly, accessible services ensuring continuity of care. Working collaboratively within a wider health community, striving to provide quality care closer to home, the team aims to provide patients with the best possible care they can.

WHAT will I get from working with The Springs Medical Partnership?

  • EARN: £8 per hour, 36 hours per week
  • EXPERIENCE- your hours: Monday to Friday, working flexibly between 8am - 6.30pm (1 Tuesday evening until 8pm on a rota basis).
  • QUALIFICATION: Business Admin Level 3 takes approximately 18 months.
  • BENEFITS: Flexible working (as appropriate), fundraisers, staff events, NHS pension scheme, access to blue light card benefits and a uniform provided.

WHAT will my DAY look like?

You will be joining a welcoming, supportive, training practice who always looks to improve and further train its staff. This is an exciting opportunity to kickstart your admin career within a trusted NHS practice. Your daily tasks will include:

  • Providing an effective and efficient reception service to patients and visitors.
  • Dealing with general enquiries, explaining procedures and making new and follow-up appointments.
  • Contacting patients to arrange medication reviews, minor operations and chronic disease reviews.
  • Using your own communication skills to ensure that patients are directed along the correct care navigation pathway.
  • Receiving and making telephone calls, diverting calls and taking messages, ensuring accuracy of detail.
  • Actioning repeat prescription requests and ensuring that they are sent electronically via EPS within 48 hours.
  • Advising patients of relevant charges for private services, accepting payment and issuing receipts.
  • Entering patient information on to the computer as required.
  • Filing and retrieving paperwork, inputting data onto Electronic Patient Record.
  • Electronically filing hospital letters.
  • Scanning letters and relevant correspondence into patient’s notes, summarising patient’s notes when requested.
  • Carrying out searches, audits and recalls as required by the clinical team and managers.
  • Minimum of 6 hours per week spent on apprenticeship work and training.

HOW does the Apprenticeship work?

Working towards your Business Admin Level 3 Qualification, you’ll attend monthly 1-2-1 meetings (online via teams every month – NO classroom OR college!) with your tutor and learn about modules including the organisation, stakeholders, relevant regulation, business fundamentals, processes & external factors. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer. All apprenticeship work and training is completed in the workplace, during working hours.

WHAT skills/qualifications do I NEED?

  • Minimum GRADE 4/C in GCSE (or equivalent) Maths & English
  • UK Residency – must have lived in the UK for at least 3 years
  • Communication, teamworking & customer care.
  • IT/Keyboard skills
  • Time management, organisation & problem solving.

What happens next?

If your application is successful, you will receive a call from our dedicated Recruitment Consultant who will discuss the qualification, location and course length in more detail. Following this call, you will be asked to write a supporting statement and complete an English and Maths assessment.

If you really want to impress us, why not show your enthusiasm and carry out some further research on the employer and the qualification you’ll be working towards! Links are provided below:

Employer Website: https://www.thespringshealthcentre.co.uk/

About the Qualification: https://www.ctskills.co.uk/apprenticeships/business-administration

in about 1 hour

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Admin Apprentice

Nottingham, Nottinghamshire, England

£8 per hour

Office Based

Admin Apprentice @ MMT Performance

Location: Unit 1, 659-663 Nuthall Road, NG8 6AF

PLEASE NOTE: This position is for immediate start.

WHO are MMT Performance?

MMT Performance is one of the UK’s fastest-growing specialists in ECU remapping and vehicle performance enhancement. Based in Nottingham, XTHEIR expert team provides high-quality custom tuning software files for nearly all petrol and diesel vehicles. Additionally, we have an authorized dealer network that extends our services across the UK and internationally.

MMT Performance offer the widest range of high-quality tuning files with over 1,000 dealers in 40 countries. The MMT Remap is truly a global brand for remapping and chip tuning and we are leading the market. Our quality tuning file service cover range of over 9,000 cars, vans, motorhomes, trucks, agricultural vehicles and motorbikes, we care passionately about what we do and how we do it.

WHAT will I get from working with MMT Performance?

  • EARN: £8 per hour, 37.5 hours per week.
  • EXPERIENCE- your hours: Monday to Friday 9am to 5pm.
  • QUALIFICATION: Business Admin Level 3 takes approximately 18 months.

WHAT will my DAY look like?

You will be joining a friendly team of 6 that have a good understanding of supporting apprentices, so you are in very safe hands! They also have a race team (currently 1 car, 2 cars next year) and some of the team go out to 8 events a year which you could be involved in. You will be working closely with Millie who manages their social media advertising, content, photography & admin. Your daily tasks will include:

  • Answering the phones
  • Using tech man calendar to book vehicles in.
  • Inputting data.
  • Providing customers with available upgrades.
  • Generating invoices on quickbooks.
  • Submitting invoices on payment assist and apron.
  • Calling customers with quotes.
  • Minimum of 6 hours per week spent on apprenticeship work and training.

HOW does the Apprenticeship work?

Working towards your Business Admin Level 3 Qualification, you’ll attend monthly 1-2-1 meetings (online via teams every month – NO classroom OR college!) with your tutor and learn about modules including the organisation, stakeholders, relevant regulation, business fundamentals, processes & external factors. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer. All apprenticeship work and training is completed in the workplace, during working hours.

WHAT skills/qualifications do I NEED?

  • Minimum GRADE 4/C in GCSE (or equivalent) Maths & English.
  • UK Residency – must have lived in the UK for at least 3 years.
  • Driving license & own vehicle (preferred).
  • Communication & customer care.
  • Attention to detail, organisation & IT skills.
  • Interest in the automotive industry.

What happens next?

If your application is successful, you will receive a call from our dedicated Recruitment Consultant who will discuss the qualification, location and course length in more detail. Following this call, you will be asked to write a supporting statement and complete an English and Maths assessment.

If you really want to impress us, why not show your enthusiasm and carry out some further research on the employer and the qualification you’ll be working towards! Links are provided below:

Employer Website: https://www.mmtperformance.co.uk/

About the Qualification: https://www.ctskills.co.uk/apprenticeships/business-administration

4 days ago

Apply Now
Apprentice Sales & Administrative Assistant

Sandwich, Kent, England

£8 per hour

Office Based

Apprentice Sales & Administrative Assistant @ Cahill Renewables

Location: Innovation House, Discovery Park, Sandwich, Kent, CT13 9FF

PLEASE NOTE: This position is for immediate start.

WHO are Cahill Renewables?

Cahill Renewables is a family-run company with over 10 years of unmatched service. They offer no-nonsense renewable energy solutions, tailored to their clients, including Solar PV, Battery Storage, Air Source Heat Pumps, Air Conditioning and Underfloor Heating.

WHAT will I get from working with Cahill Renewables?

  • EARN: £8 per hour, 37.5 hours per week.
  • EXPERIENCE- your hours: Monday to Friday 8am to 4pm.
  • QUALIFICATION: Business Admin Level 3 takes approximately 18 months.
  • BENEFITS: Target based rewards.

WHAT will my DAY look like?

Cahill Renewables are looking for an enthusiastic, motivated Apprentice Sales & Administrative Assistant to join our growing team of 3. This entry-level role is ideal for someone looking to launch a career in Sales and administration. You’ll work closely with both the sales and operations teams, learning the ropes of client communication, CRM management, and daily office administration while earning hands-on experience and support toward your qualification. Your daily tasks will include:

  • Sales Enquiries: Assist with screening incoming sales inquiries via email, phone, and website forms.
  • Database Maintenance: Keep customer databases and CRM systems up to date with accurate notes and contact details.
  • Communication & Follow-ups: Help schedule Calls, follow up on routine quotes, and prepare sales materials
  • Sales Support: Research potential clients and market opportunities under the guidance of senior sales staff.
  • Learn: Solar PV and Battery Complete structured internal/external training on solar panel designs string vs. microinverters, and mounting systems. battery energy storage systems
  • Document Preparation: Draft, format, and organize invoices, quotes, proposals, and internal reports.
  • Office Operations: Manage generic email inboxes, and file digital records.
  • Customer Service: Act as a friendly point of contact for routine customer service inquiries.
  • Ad-hoc Support: Assist supervisors and team members with day-to-day administrative tasks as needed.
  • Minimum of 6 hours per week spent on apprenticeship work and training.

HOW does the Apprenticeship work?

Working towards your Business Admin Level 3 Qualification, you’ll attend monthly 1-2-1 meetings (online via teams every month – NO classroom OR college!) with your tutor and learn about modules including the organisation, stakeholders, relevant regulation, business fundamentals, processes & external factors. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer. All apprenticeship work and training is completed in the workplace, during working hours.

WHAT skills/qualifications do I NEED?

  • Minimum GRADE 4/C in GCSE (or equivalent) Maths & English
  • UK Residency – must have lived in the UK for at least 3 years
  • Genuine interest in renewable energy and green technology.
  • Strong written and verbal communication skills.
  • Basic computer literacy (Microsoft Office / Google Workspace; CRM experience is a bonus).
  • Great organisational skills with keen attention to detail.
  • Confident and outgoing.

What happens next?

If your application is successful, you will receive a call from our dedicated Recruitment Consultant who will discuss the qualification, location and course length in more detail. Following this call, you will be asked to write a supporting statement and complete an English and Maths assessment.

If you really want to impress us, why not show your enthusiasm and carry out some further research on the employer and the qualification you’ll be working towards! Links are provided below:

Employer Website: https://www.cahillrenewables.co.uk/

About the Qualification: https://www.ctskills.co.uk/apprenticeships/business-administration

5 days ago

Apply Now

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