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Administration Assistant Apprenticeship
Build Essential Administration Skills With the Level 2 Administration Assistant Apprenticeship
The Level 2 Administration Assistant Apprenticeship is designed for people beginning their career in administration or looking to build the core skills needed to work confidently and effectively in a professional environment.
Administration Assistants support the day-to-day running of organisations by managing information, communicating with colleagues and stakeholders, using digital systems, and completing essential administrative tasks.
Throughout the programme, apprentices develop practical knowledge, skills, and behaviours that can be applied directly in the workplace.
Overview
This apprenticeship is ideal for individuals beginning their career in an administrative role. Apprentices will learn how to support business operations, manage information effectively, communicate professionally, and use digital systems and software commonly found in modern workplaces.
They will gain practical experience in a variety of administrative functions including meeting and event support, information management, diary coordination, stakeholder communication, and data handling.
Qualification
Level 2 Administration Assistant
End Point Assessment Organisation
Highfield Assessment
EPA / Apprenticeship Assessment
Unlike many apprenticeship standards, the Administration Assistant Apprenticeship does not include a traditional End Point Assessment.
Assessment takes place throughout the programme and can be completed between months 8–12.
Assessment methods may include:
- Portfolio
- Interview
- Presentation
- Question and answer
- Project
- Simulation
Key Benefits for Apprentices and Employers
- Build Confidence and Capability: A practical programme that helps apprentices build confidence and capability while giving employers a structured way to develop effective administrative talent.
- Practical Skills from Day One: Apprentices develop skills they can apply directly to everyday tasks, building confidence in communication, organisation, data handling, and digital systems.
- Stronger Day-to-Day Support: Employers can develop staff who understand core processes, handle information securely, and contribute effectively to the smooth running of the organisation.
- Supported Development: Workshops and one-to-one support help apprentices build their knowledge and skills alongside their role, with development grounded in real workplace activity.
- A Clear Route for Progression: The apprenticeship provides a strong foundation for continued development, including progression to the Level 3 Business Administrator Apprenticeship and wider business support roles.
The Apprenticeship Covers
- Business policies and procedures
- Communication and stakeholder engagement
- Digital systems and software
- Data handling and information security
- Time management and organisation
- Meetings, events, and diary management
- Compliance, GDPR, and health & safety
- Teamwork, professionalism, and problem-solving
Delivery Methods
- 1-1 support
Learning For Each Step of Your Career
Successful completion of this apprenticeship can lead to roles such as Business Administrator and serves as a stepping stone to further career development within business.
We are committed to supporting our learners throughout every stage of their careers—whether it's helping them get the start they need in their chosen sector or providing the knowledge necessary to progress to their next step.
Current Vacancies
See more jobsBusiness Admin Apprentice
Great Glen, Leicestershire, England
£8 per hour
Office Based
Business Admin Apprentice @ Leicester Grammar School Trust
Location: London Road, Great Glen, LE8 9FL
PLEASE NOTE: This position is for immediate start.
WHO are Leicester Grammar School Trust?
Leicester Grammar School Trust is a family of three independent co-educational schools based in Great Glen, Leicestershire, educating children from ages 3 to 18. United by a shared commitment to academic excellence, outstanding pastoral care and personal development, their schools work collaboratively to provide exceptional opportunities for pupils and staff alike.
You will benefit from a collaborative and welcoming culture, where teamwork, professional respect and open communication are at the heart of everything they do. They encourage continuous learning and development, providing opportunities for you to grow your skills, progress your career and make a meaningful impact on the lives of young people.
WHAT will I get from working with Leicester Grammar School Trust?
- EARN: £8 per hour, 37.5 hours per week (Term Time Only, 35 weeks)
- EXPERIENCE- your hours: Monday to Friday 8am to 4pm.
- QUALIFICATION: Business Admin Level 3 takes approximately 18 months.
- BENEFITS: Access to staff swim & the gym, subsidised Benenden Health membership, Employee Assistance Programme, free lunch during term time, generous pension scheme, free parking onsite, and an onsite café!
WHAT will my DAY look like?
You will have a broad exposure to the operational functions of the school, helping you to build a strong foundation for future career development. Through varied responsibilities and practical experience, you will support the delivery of exceptional services to pupils, parents, staff and visitors. Your daily tasks will include:
- Providing general administrative and operational support to departments across the school.
- Supporting with ordering, unloading and distribution of stationery.
- Supporting with pupil attendance/registration.
- Answering telephone calls, taking messages and responding to routine enquiries from pupils, parents, staff and visitors in a professional and courteous manner.
- Greeting and assisting visitors, ensuring they are welcomed and directed appropriately.
- Preparing, formatting and distributing correspondence to a variety of stakeholders.
- Maintaining accurate electronic and paper filing systems in accordance with school procedures and confidentiality requirements.
- Assisting with data entry and the maintenance of records using school databases and management information systems.
- Supporting the organisation and administration of school events, open days, parents' evenings, and other activities.
- Processing incoming and outgoing post and deliveries as required.
- Assisting with maintaining accurate pupil records and academic administration documentation.
- Carrying out photocopying, scanning, printing and document preparation tasks.
- Minimum of 6 hours per week spent on apprenticeship work and training.
HOW does the Apprenticeship work?
Working towards your Business Admin Level 3 Qualification, you’ll attend monthly 1-2-1 meetings (online via teams every month – NO classroom OR college!) with your tutor and learn about modules including the organisation, stakeholders, relevant regulation, business fundamentals, processes & external factors. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer. All apprenticeship work and training is completed in the workplace, during working hours.
WHAT skills/qualifications do I NEED?
- Minimum GRADE 4/C in GCSE (or equivalent) Maths & English.
- UK Residency – must have lived in the UK for at least 3 years.
- Communication, team working & customer care.
- IT, admin, number & organisational skills.
- Logical, attention to detail & initiative.
- Problem Solving, non-judgemental & patience.
What happens next?
If your application is successful, you will receive a call from our dedicated Recruitment Consultant who will discuss the qualification, location and course length in more detail. Following this call, you will be asked to write a supporting statement and complete an English and Maths assessment.
If you really want to impress us, why not show your enthusiasm and carry out some further research on the employer and the qualification you’ll be working towards! Links are provided below:
Employer Website: https://www.leicestergrammar.org.uk/
About the Qualification: https://www.ctskills.co.uk/apprenticeships/business-administration
about 2 hours ago
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