Business Administrator Apprentice

Business Administrator Apprentice @ Harrow Health CIC

Location: Bank House 7 St Johns Road, Harrow, HA1 2EY- Will occasionally work from 203 Pinner Road, Northwood, HA5 1BX

PLEASE NOTE: This position is for immediate start. If you are looking to start an apprenticeship in the summer, please apply closer to the time via the CT Skills website where all current & live vacancies are listed.

WHO are Harrow Health CIC?

Harrow Health Community Interest Company plays a vital role in improving patient access to specialist care while reducing NHS waiting times. They are dedicated to providing high-quality care to patients registered with a Harrow GP.

You will be joining a supportive and friendly workplace with experienced professionals who will assist with your learning and development. Working as an apprentice for a Harrow Health can offer numerous benefits, especially if you’re looking to build a career in healthcare. This includes career progression, contributing to patient care, exposure to multiple GP practices, and more!

WHAT will I get from working with Harrow Health CIC?

• EARN: £8 per hour, 37.5 hours per week
• EXPERIENCE- your hours: Monday to Friday 9am to 5pm.
• QUALIFICATION: Business Admin Level 3 takes approximately 18 months.
• BENEFITS: Regular team bonding events, charity events, company pension, Benenden Healthcare, and Blue Light Card Discount.

WHAT will my DAY look like?

A Business Administrator in healthcare is the backbone of operations, ensuring that doctors and nurses can focus on patients while administrative processes run smoothly. You will be part of the adult ADHD service and contribute to efficiency, patient satisfaction, and overall service quality in this team. Your daily tasks will include:

• Managing appointments & patient records.
• Assisting GPs, nurses, and managers with admin support (e.g., preparing reports, organizing meetings).
• Handling any urgent queries from staff or patients.
• Attending team meetings & supporting with project coordination.
• Managing digital services such as online patient bookings or e-prescriptions.
• Respond to queries from NHS organizations, suppliers, or healthcare partners.
• Minimum of 6 hours per week spent on apprenticeship work and training.

HOW does the Apprenticeship work?

Working towards your Business Admin Level 3 Qualification, you’ll attend monthly 1-2-1 meetings (online via teams every month – NO classroom OR college!) with your tutor and learn about the modules. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer. All apprenticeship work and training is completed in the workplace, during working hours.

WHAT skills/qualifications do I NEED?

• Minimum GRADE 4/C in GCSE (or equivalent) Maths & English.
• UK Residency – must have lived in the UK for at least 3 years.
• Communication, team working & customer care.
• Analytical, logical, initiative & attention to detail.
• Organisation, IT, admin & presentation skills.
• Creativity, problem solving, non-judgemental & patience.
• Confidentiality & knowledge of GDPR.

What happens next?

If your application is successful, you will receive a call from our dedicated Recruitment Consultant who will discuss the qualification, location and course length in more detail. Following this call, you will be asked to write a supporting statement and complete an English and Maths assessment.

If you really want to impress us, why not show your enthusiasm and carry out some further research on the employer and the qualification you’ll be working towards! Links are provided below:

Employer Website: https://harrowhealth.org.uk/

About the Qualification: https://www.ctskills.co.uk/apprenticeship-courses/business-administration/