Understanding Tenant Support in Social Housing
Our tenant support in social housing will provide you with knowledge of the functions of housing associations for those seeking employment or working in the social housing sector. You will gain an understanding of the social housing sector, principles of customer service and how to identity, record and report potential issues experienced by tenants this will give you a better understanding how to support tenants.
Are You Eligible?
To ensure you are eligible for this online course, check if you align with our check list below:
Aged 19+ as of 31st August 2024
Lived in the EU for 3 years
Available fully funded
You can get a qualification accredited by NCFE CACHE, (equivalent to GCSE-level qualifications) in as little as up to 10 weeks for free! By committing up to 5 hours per week you’ll boost your CV and increase your chances of finding job opportunities or an apprenticeship. Level 2 courses typically lasting up to 10 weeks and Level 3 courses between 12 to 15 weeks.
Did you know? Approximately 17%, around 4.1 million households live in social housing in the UK. This course will help you in how best to support tenants in social housing.
Course Benefits
- Achieve a nationally recognised Level 2 qualification
- Evidence your competency to employers
- Further your personal and professional development
- Learn at a time that suits you without the need to attend college
- Increase your understanding on how to support tenants.
What Will You Learn
- Introduction to the social housing sector.
- Understand the principles of safeguarding and equality and diversity.
- Understand mental and physical ill-health.
- Understanding reasons for problematic behaviour.
- Understand issues effecting isolated tenants.
Full Course Title
NCFE CACHE Level 2 Certificate in Understanding Tenant Support in Social Housing
