Apprenticeships For Learners

Business Admin Apprentice @ Options for Supported Living

Location: St Nicholas House, Old Churchyard, Liverpool, L2 8TX

PLEASE NOTE: This position is for immediate start.

WHO are Options for Supported Living?

Options was founded in 1993 to provide a better model of support for people with disabilities. Rather than living in long-stay institutions or large residential homes, Options created ‘supported living’ for people with disabilities, where support was all about the person, their individual needs, and aspirations. Options today supports over 180 people, delivers over 470,000 hours of support, with 350+ dedicated staff, all committed to giving those with disabilities a voice.

WHAT will I get from working with Options for Supported Living?

• EARN: £9.49 per hour, 37.5 hours per week
• EXPERIENCE- your hours: Monday to Friday 9am to 5pm (some flexibility required for earlier/later starts and evening or weekend work for meetings and events.)
• QUALIFICATION: Business Admin Level 3 takes approximately 18 months.
• BENEFITS: Free blue light card, discounted bus tickets, cycle to work & fix your bike scheme, and Employee Assistance Programme.

WHAT will my DAY look like?

You will be working with the Training and Events Manager and Co-ordinator to improve the workflow of the Training and Events Team. Your daily tasks will include:

• Setting up training rooms to Trainer’s requirements and Options standards.
• Preparing approved materials for each trainer and ensuring equipment is available and prepared.
• Maintaining and updating training resources and materials.
• Liaising with staff and their line-managers about forthcoming training.
• Dealing with incoming queries regarding training or events.
• Researching new training resources and methods that may be appropriate for Options.
• Updating internal and external systems and/or databases.
• Monitoring training resources and alerting the Training Manager when items need to be purchased.
• Working with the Team Leaders to monitor attendance at training.
• Collecting and analysing monitoring and evaluation forms.
• Producing training data as required by the Training and Events Manager and/or Co-ordinator
• Supporting the research and identification of appropriate venues and suppliers for events.
• Contributing to the administration of events, i.e. invitations, attendance and publicity.
• Liaising with internal and external stakeholders about events.
• Supporting set up and smooth running of events / clear-up and conclusion of events.
• Working with the Communications Lead to create internal and external communications for training and events (including flyers, invitations, posters, social media posts etc.).
• Covering Reception one day per week.
• Covering absences of the Receptionist and Training and Events Administrator such as annual leave, sickness or training.
• Minimum of 6 hours per week spent on apprenticeship work and training.

HOW does the Apprenticeship work?

Working towards your Business Admin Level 3 Qualification, you’ll attend monthly 1-2-1 meetings (online via teams every month – NO classroom OR college!) with your tutor and learn about modules including the organisation, stakeholders, relevant regulation, business fundamentals, processes & external factors. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer. All apprenticeship work and training is completed in the workplace, during working hours.

WHAT skills/qualifications do I NEED?

• Minimum GRADE 4/C in GCSE (or equivalent) Maths & English
• UK Residency – must have lived in the UK for at least 3 years
• IT, organisation & communication skills.
• Attention to detail, confidentiality & flexibility.
• Positive attitude with a warm & polite nature.

What happens next?

If your application is successful, you will receive a call from our dedicated Recruitment Consultant who will discuss the qualification, location and course length in more detail. Following this call, you will be asked to write a supporting statement and complete an English and Maths assessment.

If you really want to impress us, why not show your enthusiasm and carry out some further research on the employer and the qualification you’ll be working towards! Links are provided below:

Employer Website: https://optionsempowers.org.uk/

About the Qualification: https://www.ctskills.co.uk/apprenticeships/business-administration

Business Administration Apprentice @ Tinkle Telecom Ltd

Location: The Coach Works, 21 The Calls, Leeds, LS2 7EH

PLEASE NOTE: This position is for immediate start.

WHO are Tinkle Telecom?

Tinkle is a modern AI enabled communication service provider, delivered exclusively through certified service providers and channel partners.

They are looking for a highly organised and motivated Business Administration Apprentice to support the day-to-day operations of the business. This role provides a fantastic opportunity to gain hands-on experience across multiple departments, develop administrative and customer service skills, and build a strong foundation for a career in business operations.

WHAT will I get from working with Tinkle Telecom?

• EARN: £8.50 per hour, 40 hours per week
• EXPERIENCE- your hours: Monday to Friday 9am to 5.30pm
• QUALIFICATION: Business Admin Level 3 takes approximately 18 months.
• BENEFITS: Beautiful new offices with pool table, break out areas, free drinks & snacks, and monthly team social events.

WHAT will my DAY look like?

You will play a key role in supporting daily operations, ensuring efficient processes, and delivering excellent customer service. This position is essential in maintaining organisation, supporting team productivity, and contributing to a positive workplace environment. Your daily tasks will include:

• Providing efficient administrative support to the wider team.
• Assisting with sales administration and order processing for products and services.
• Using HubSpot and Trello to manage tasks and workflows.
• Creating, editing, and maintaining Standard Operating Procedures (SOPs) across departments.
• Managing number porting, including validating orders, submitting requests, and tracking progress.
• Communicating updates to customers and partners.
• Raising hardware and number orders with suppliers.
• Handling customer queries via phone, email, and live chat.
• Conducting customer check-ins and managing renewals.
• Processing invoices and supporting procurement activities and supplier coordination.
• Managing office supplies, deliveries, visitors, and meeting room bookings.
• Coordinating travel, events, office lunches, and social activities.
• Assisting with purchasing gifts for special occasions.
• Supporting recruitment administration and welcoming candidates and clients.
• Collaborating with internal teams to support smooth business operations.
• Minimum of 6 hours per week spent on apprenticeship work and training.

HOW does the Apprenticeship work?

Working towards your Business Admin Level 3 Qualification, you’ll attend monthly 1-2-1 meetings (online via teams every month – NO classroom OR college!) with your tutor and learn about modules including the organisation, stakeholders, relevant regulation, business fundamentals, processes & external factors. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer. All apprenticeship work and training will initially be completed in the workplace during working hours; however, subject to performance and once sufficient confidence has been established, there may be an opportunity to transition to a hybrid working arrangement.

WHAT skills/qualifications do I NEED?

• Minimum GRADE 4/C in GCSE (or equivalent) Maths & English
• UK Residency – must have lived in the UK for at least 3 years
• Strong organisational and time management skills
• Excellent communication skills (written and verbal)
• High attention to detail and accuracy
• Ability to multitask and prioritise workload
• Customer-focused mindset
• Basic IT skills and willingness to learn systems such as HubSpot and Trello
• Proactive and eager to learn
• Positive attitude and team-oriented approach
• Reliable and professional
• Adaptable in a fast-paced environment

What happens next?

If your application is successful, you will receive a call from our dedicated Recruitment Consultant who will discuss the qualification, location and course length in more detail. Following this call, you will be asked to write a supporting statement and complete an English and Maths assessment.

If you really want to impress us, why not show your enthusiasm and carry out some further research on the employer and the qualification you’ll be working towards! Links are provided below:

Employer Website: https://www.tinkle.co/

About the Qualification: https://www.ctskills.co.uk/apprenticeships/business-administration

Property Management Apprentice @ MTDH Management

Location: 102 Station Road East, Oxted, RH8 0QA

PLEASE NOTE: This position is for immediate start

WHO are MTDH Management?

MTDH Management are proud to work exclusively on behalf of MTD Housing Ltd, supporting their mission to provide safe, comfortable, and truly supportive homes. Their focus is simple: to look after residents with care, clarity, and a personal touch. By being closely connected to one dedicated landlord, they offer a more consistent, responsive, and community-minded service- ensuring every home is well cared for and every resident feels valued.

WHAT will I get from working with MTDH Management?

• EARN: £12.71per hour, 37.5 hours with 1 hr unpaid lunch
• EXPERIENCE- your hours: Monday to Friday 9am to 5.30pm - Hybrid (3 days in office, 1 day on site & 1 day work from home)
• QUALIFICATION: Housing & Property Management Level 3 takes approximately 18 months.
• BENEFITS: Supportive team & career progression. 10% discount at Local Café Nero, Work events and team bonding activities

WHAT will my DAY look like?

This is an entry-level role and a great opportunity for someone looking to start a new career in housing. No previous housing experience is needed, as full training and support will be provided.

You will work as part of a supportive team, helping to manage homes and support residents. You’ll learn the role on the job, gaining practical experience while building skills that can lead to long-term career progression. Your daily tasks will include:

• Being a first point of contact for residents by phone, email, or in person, helping with general questions and passing on more complex issues to senior colleagues.
• Helping to log repairs, follow up with contractors, and keep residents updated on progress.
• Learning how to use systems to record information, track jobs, and update records.
• Supporting property visits, inspections, and viewings, often alongside a more experienced colleague.
• Assisting with tenancy paperwork when residents move in or out of a property.
• Helping with basic rent queries and administration tasks.
• Supporting the team with complaints, neighbourhood issues, or anti-social behaviour reports, with guidance provided.
• Making sure records are kept up to date and working in line with company policies.
• Carrying out general admin tasks and helping the team as needed.
• Minimum of 6 hours per week spent on apprenticeship work and training.

HOW does the Apprenticeship Work?

Working towards your Housing & Property Management Level 3 Qualification, you’ll attend monthly 1-2-1 meetings (online via teams every month – NO classroom OR college!) with your tutor and learn about modules including decision making & collaborative working, housing legislation, tenancy types, and more!  You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer. All apprenticeship work and training is completed in the workplace, during working hours.

WHAT skills/qualifications do I NEED?

• Minimum GRADE 4/C in GCSE (or equivalent) Maths & English
• UK Residency – must have lived in the UK for at least 3 years
• Communication, customer care & team working.
• Willing to learn.
• Admin, organisation & IT skills.
• Driving licence desired but NOT essential to start role (i.e Minimum provisional license with view to pass test within 6 months)

What happens next?

If your application is successful, you will receive a call from our dedicated Recruitment Consultant who will discuss the qualification, location and course length in more detail. Following this call, you will be asked to write a supporting statement and complete an English and Maths assessment.

If you really want to impress us, why not show your enthusiasm and carry out some further research on the employer and the qualification you’ll be working towards! Links are provided below:

Employer Website: https://mtdhmanagement.com/

About the Qualification: https://www.ctskills.co.uk/apprenticeships/housing