Customer Service Specialist Apprenticeship

Sales Executive Apprentice @ SAS Sameday Limited

Location: Stonebridge Court, Wakefield Road, Wakefield, WF4 5HQ

PLEASE NOTE: This position is for immediate start.

WHO are SAS Sameday Limited?

SAS Sameday Limited is a fast-growing, nationwide same-day courier company based in Horbury, Wakefield. They are looking for a motivated person to join their team as a Sales Executive / Account Manager Apprentice. This is a fantastic opportunity to earn while you learn, gain a recognised qualification and build a long-term career within sales, account management and logistics.

WHAT will I get from working with SAS Sameday Limited?

• EARN: £8 per hour + commission, 5 hours per week
• EXPERIENCE- your hours: Monday to Friday 9am to 5pm, flexible lunch break
• QUALIFICATION: Customer Service Specialist Level 3 takes approximately 17 months.
• BENEFITS: Commission & earning opportunities, career progression, and supportive & ambitious team environment.

WHAT will my DAY look like?

This is an exciting opportunity to kick start your career in sales whilst completing an industry recognised qualification! You will be involved in telesales & ‘solutions sales’ where clients will say what they need, where it needs moving to and how quickly. Your job is to calculate the time, cost, and create the solution Your daily tasks will include:

• Speaking with potential customers and generating new business.
• Building strong relationships with new and existing clients.
• Helping to manage and grow your own customer accounts.
• Preparing quotes, following up enquiries and updating company systems.
• Working towards individual and team sales targets.
• Learning how the same-day courier and logistics industry operates.
• Minimum of 6 hours per week spent on apprenticeship work and training.

What happens AFTER the Apprenticeship?

Upon successful completion, there will be an opportunity to progress into a permanent Sales Executive / Account Manager position.

HOW does the Apprenticeship work?

Working towards your Customer Service Specialist Level 3 Qualification, you’ll attend monthly 1-2-1 meetings (online via teams every month – NO classroom OR college!) with your tutor and learn about modules including the organisation & role fundamentals, customer management and the customer experience. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer. All apprenticeship work and training is completed in the workplace, during working hours.

WHAT skills/qualifications do I NEED?

• Minimum GRADE 4/C in GCSE (or equivalent) Maths & English.
• UK Residency – must have lived in the UK for at least 3 years.
• Confident, professional & strong communication skills.
• Friendly, outgoing and comfortable speaking with businesses.
• Motivated, reliable and eager to learn.
• Organised, hardworking & resilient.
• Interested in building a career in sales and account management.

What happens next?

If your application is successful, you will receive a call from our dedicated Recruitment Consultant who will discuss the qualification, location and course length in more detail. Following this call, you will be asked to write a supporting statement and complete an English and Maths assessment.

If you really want to impress us, why not show your enthusiasm and carry out some further research on the employer and the qualification you’ll be working towards! Links are provided below:

Employer Website: https://www.sas-sameday.co.uk/

About the Qualification: https://www.ctskills.co.uk/apprenticeship-courses/customer-service/