Business Admin Apprentice

Business Admin Apprentice @ The Springs Medical Partnership

Location: Recreation Close, Clowne, Chesterfield, Derbyshire, S43 4PL

PLEASE NOTE: This position is for immediate start.

WHO are The Springs Medical Partnership?

A well-qualified, forward thinking, multi-skilled team (40+ staff) based in a modern, spacious premises (built in 2006) providing friendly, accessible services ensuring continuity of care. Working collaboratively within a wider health community, striving to provide quality care closer to home, the team aims to provide patients with the best possible care they can.

WHAT will I get from working with The Springs Medical Partnership?

• EARN: £8 per hour, 36 hours per week
• EXPERIENCE- your hours: Monday to Friday, working flexibly between 8am - 6.30pm (1 Tuesday evening until 8pm on a rota basis).
• QUALIFICATION: Business Admin Level 3 takes approximately 18 months.
• BENEFITS: Flexible working (as appropriate), fundraisers, staff events, NHS pension scheme, access to blue light card benefits and a uniform provided.

WHAT will my DAY look like?

You will be joining a welcoming, supportive, training practice who always looks to improve and further train its staff. This is an exciting opportunity to kickstart your admin career within a trusted NHS practice. Your daily tasks will include:

• Providing an effective and efficient reception service to patients and visitors.
• Dealing with general enquiries, explaining procedures and making new and follow-up appointments.
• Contacting patients to arrange medication reviews, minor operations and chronic disease reviews.
• Using your own communication skills to ensure that patients are directed along the correct care navigation pathway.
• Receiving and making telephone calls, diverting calls and taking messages, ensuring accuracy of detail.
• Actioning repeat prescription requests and ensuring that they are sent electronically via EPS within 48 hours.
• Advising patients of relevant charges for private services, accepting payment and issuing receipts.
• Entering patient information on to the computer as required.
• Filing and retrieving paperwork, inputting data onto Electronic Patient Record.
• Electronically filing hospital letters.
• Scanning letters and relevant correspondence into patient’s notes, summarising patient’s notes when requested.
• Carrying out searches, audits and recalls as required by the clinical team and managers.
• Minimum of 6 hours per week spent on apprenticeship work and training.

HOW does the Apprenticeship work?

Working towards your Business Admin Level 3 Qualification, you’ll attend monthly 1-2-1 meetings (online via teams every month – NO classroom OR college!) with your tutor and learn about modules including the organisation, stakeholders, relevant regulation, business fundamentals, processes & external factors. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer. All apprenticeship work and training is completed in the workplace, during working hours.

WHAT skills/qualifications do I NEED?

• Minimum GRADE 4/C in GCSE (or equivalent) Maths & English
• UK Residency – must have lived in the UK for at least 3 years
• Communication, teamworking & customer care.
• IT/Keyboard skills
• Time management, organisation & problem solving.

What happens next?

If your application is successful, you will receive a call from our dedicated Recruitment Consultant who will discuss the qualification, location and course length in more detail. Following this call, you will be asked to write a supporting statement and complete an English and Maths assessment.

If you really want to impress us, why not show your enthusiasm and carry out some further research on the employer and the qualification you’ll be working towards! Links are provided below:

Employer Website: https://www.thespringshealthcentre.co.uk/

About the Qualification: https://www.ctskills.co.uk/apprenticeships/business-administration