Business Admin Apprentice

Business Admin Apprentice @ New Leaf Recovery Project

Location: 16 Flint Green Road, Acocks Green, Birmingham, B27 6QA

PLEASE NOTE: This position is for immediate start.

WHO are New Leaf Recovery Project?

New Leaf is a dedicated, private detox and rehabilitation unit committed to delivering high-quality care in a supportive and professional environment. They provide both comprehensive care services and medically supported detox programmes for individuals experiencing substance misuse across a wide range of dependencies.

They are offering an exciting opportunity for a motivated young learner to gain hands-on experience within a dynamic and fast-paced office environment. This role is ideal for someone eager to develop essential workplace skills, including multitasking, organisation, and maintaining a proactive approach to daily responsibilities.

WHAT will I get from working with New Leaf Recovery Project?

• EARN: £9 per hour, 37.5 hours per week
• EXPERIENCE- your hours: Monday to Friday 9am to 5pm (shifts may work evenings and weekends)
• QUALIFICATION: Business Admin Level 3 takes approximately 18 months.

WHAT will my DAY look like?

You will provide vital support to both the service and its residents. This includes managing essential documentation, overseeing residents’ personal belongings, handling incoming calls, and supporting the safe and accurate management of resident medication. This varied role offers valuable, hands-on experience across both administrative and care-focused responsibilities, making it an excellent foundation for a future career in business administration or the care sector.

This is an excellent opportunity for someone looking to build confidence, gain practical skills, and make a genuine difference in a supportive and rewarding environment. Working as part of the operations team of 5, you’ll assist with all administration, filing systems and office processes, directly supporting to the Office Manager. More specifically, you will:

• Manage all client admissions into the service.
• Assist with managing the medication process.
• Liaise with New Leaf clients for any general enquiries and to assist with any appointments they may need/have.
• Log, maintain and manage client referral information.
• Maintain stock levels of office supplies and equipment.
• Assist with any other reasonable requests made by support staff, Office Manager and Registered Manager.
• Minimum of 6 hours per week spent on apprenticeship work and training.

HOW does the Apprenticeship work?

Working towards your Business Admin Level 3 Qualification, you’ll attend monthly 1-2-1 meetings (online via teams every month – NO classroom OR college!) with your tutor and learn about modules including the organisation, stakeholders, relevant regulation, business fundamentals, processes & external factors. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer. All apprenticeship work and training is completed in the workplace, during working hours.

WHAT skills/qualifications do I NEED?

• 5+ GCSE’s GRADE 4/C or above including Maths & English.
• UK Residency – must have lived in the UK for at least 3 years.
• Organisation
• Ability to plan ahead
• Good Communication
• Good IT Skills

What happens next?

If your application is successful, you will receive a call from our dedicated Recruitment Consultant who will discuss the qualification, location and course length in more detail. Following this call, you will be asked to write a supporting statement and complete an English and Maths assessment.

If you really want to impress us, why not show your enthusiasm and carry out some further research on the employer and the qualification you’ll be working towards! Links are provided below:

Employer Website: www.newleafrecovery.co.uk

About the Qualification: https://www.ctskills.co.uk/apprenticeships/business-administration