Sales Admin Apprentice

Sales Admin Apprentice @ MDV Enterprise, trading as Hotel TV Company

PLEASE NOTE: This position is for immediate start.

Location: Birmingham Centre (253-255 Great Lister St, Birmingham B7 4BS)

WHO are Hotel TV Company?

Hotel TV Company is a specialist supplier & system integrator of commercial TVs, TV Systems, In-Room Entertainment and other technology solutions across UK & Ireland. They are a small but very successful, vibrant company, dealing with a wide variety of clients in the hospitality, healthcare & retail sectors. They’re now looking for someone to join their team and be part of the action behind the scenes of their sales process.

WHAT will I get from working with Hotel TV Company?

• Earn £8.00 per hour, 37.5 hours per week
• Working Monday to Friday 9am to 5pm
• QUALIFICATION: Business Admin Level 3 takes approximately 18 months.
• BENEFITS: Annual performance-based bonuses and pay reviews, company pension, great work culture & opportunity to network and work with a range of industry leaders, such as Samsung, Philips, LG, etc.

WHAT will my DAY look like?

You will be joining a small, friendly & fun team, excited to welcome a new member to join them on their journey to success. This is a great entry-level role if you’re organised, confident, and enjoy speaking to people. Your daily tasks will include:

• Following up on new enquiries (calls & emails).
• Chatting with potential customers and gathering key info.
• Putting together and sending out quotes.
• Keeping the CRM system (Zoho) clean, organised, and up to date.
• Supporting the sales team with general admin tasks.
• Updating notes, tracking leads, and helping keep things moving.
• Minimum of 6 hours per week spent on apprenticeship work and training.

HOW does the Apprenticeship work?

Working towards your Business Admin Level 3 Qualification, you’ll attend monthly 1-2-1 meetings (online via teams every month – NO classroom OR college!) with your tutor and learn about modules including the organisation, stakeholders, relevant regulation, business fundamentals, processes & external factors. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer. All apprenticeship work and training is completed in the workplace, during working hours.

WHAT skills/qualifications do I NEED?

• Minimum GRADE 4/C in GCSE (or equivalent) Maths & English
• UK Residency – must have lived in the UK for at least 3 years
• Confident communicating (especially over the phone)
• Organised and strong attention to detail
• Comfortable using a computer (Outlook, Excel, etc.)
• Proactive and willing to learn
• Friendly, reliable, and a team player

What happens next?

If your application is successful, you will receive a call from our dedicated Recruitment Consultant who will discuss the qualification, location and course length in more detail. Following this call, you will be asked to write a supporting statement and complete an English and Maths assessment.

If you really want to impress us, why not show your enthusiasm and carry out some further research on the employer and the qualification you’ll be working towards! Links are provided below:

Employer Website: https://www.hoteltvcompany.co.uk/

About the Qualification: https://www.ctskills.co.uk/apprenticeships/business-administration