Admin Assistant Apprentice

Admin Assistant Apprentice @ Harmony Care & Support

Location: 16 South Street, Ilkeston, DE7 5QE

PLEASE NOTE: This position is for immediate start.

WHO are Harmony Care & Support?

Harmony Care and Support are a dedicated home care provider committed to delivering high-quality support to individuals who wish to remain independent in the comfort of their own homes. They believe that everyone deserves to live with dignity, respect, and choice - values that are at the heart of everything they do.

WHAT will I get from working with Harmony Care & Support?

• EARN: £8 per hour, 30 hours per week
• EXPERIENCE- your hours: Monday to Friday 9am to 4pm.
• QUALIFICATION: Business Admin Level 3 takes approximately 18 months.
• BENEFITS: Family-owned business, car parking, opportunities for progression & Company polos provided if wanted or smart/casual dress.

WHAT will my DAY look like?

You will be joining a warm and welcoming environment with a supportive team and management who go above and beyond to provide support and ensure the wellbeing of all staff. You’ll be supporting with the efficient day-to-day operations of the office, supporting seniors with paperwork and administrative tasks to enable them to focus on their core responsibilities. Your daily tasks will include:

• Handling enquiries on the phone, by email and on social media.
• Taking calls and messages.
• Updating records and spreadsheets.
• Updating and maintaining computer records.
• Assisting seniors with paperwork.
• Doing the post & filing.
• Minimum of 6 hours per week spent on apprenticeship work and training.

HOW does the Apprenticeship work?

Working towards your Business Admin Level 3 Qualification, you’ll attend monthly 1-2-1 meetings (online via teams every month – NO classroom OR college!) with your tutor and learn about modules including the organisation, stakeholders, relevant regulation, business fundamentals, processes & external factors. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer. All apprenticeship work and training is completed in the workplace, during working hours.

WHAT skills/qualifications do I NEED?

• Minimum GRADE 4/C in GCSE (or equivalent) Maths & English
• UK Residency – must have lived in the UK for at least 3 years
• Communication, customer care & team working.
• IT, organisation & admin skills.
• Attention to detail, initiative & presentation.

What happens next?

If your application is successful, you will receive a call from our dedicated Recruitment Consultant who will discuss the qualification, location and course length in more detail. Following this call, you will be asked to write a supporting statement and complete an English and Maths assessment.

If you really want to impress us, why not show your enthusiasm and carry out some further research on the employer and the qualification you’ll be working towards! Links are provided below:

Employer Website: http://www.harmonycareandsupport.com/

About the Qualification: https://www.ctskills.co.uk/apprenticeships/business-administration