After Sales Executive Apprentice

After Sales Executive Apprentice @ CityRise

Location: 5 St Davids Court, Davids Street, Leeds, LS11 5QA

PLEASE NOTE: This position is for immediate start.

WHO are CityRise?

Founded to fill a gap in the market for honest and transparent property investment advice, CityRise now in its sixth year continues to deliver tailored UK-wide investment solutions with a personal, expert-led approach. As a growing team of 17, they are now looking for an After Sales Executive to support their next phase of expansion

WHAT will I get from working with CityRise?

• EARN: £8-£10 per hour (dependant on experience), 40 hours per week
• EXPERIENCE- your hours: Monday to Thursday 9am to 5.30pm, Friday 9am to 5pm.
• QUALIFICATION: Business Admin Level 3 takes approximately 18 months.
• BENEFITS: Birthday off & additional holiday for each year of service, regular team socials & company events, annual pay review & progression opportunities, and state of the art working environment.

WHAT will my DAY look like?

You will be working alongside our very experienced After Sales Manager, who will not only support your workload but also your career development at CityRise. Your daily tasks will include:

• Managing communications with clients, mortgage brokers, surveyors, agents, suppliers, and developers.
• Coordinating and booking mortgage valuations, snagging reports and furniture installations.
• Handling invoicing for the above and placing purchase orders with suppliers.
• Managing and escalating client complaints professionally, aiming for swift resolution.
• Supporting the After Sales Manager, stepping in to help with exchange-related tasks when needed.
• Minimum of 6 hours per week spent on apprenticeship work and training.

HOW does the Apprenticeship work?

Working towards your Business Admin Level 3 Qualification, you’ll attend monthly 1-2-1 meetings (online via teams every month – NO classroom OR college!) with your tutor and learn about modules including the organisation, stakeholders, relevant regulation, business fundamentals, processes & external factors. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer. All apprenticeship work and training is completed in the workplace, during working hours.

WHAT skills/qualifications do I NEED?

• Minimum GRADE 4/C in GCSE (or equivalent) Maths & English
• UK Residency – must have lived in the UK for at least 3 years
• Strong customer service & communication skills.
• IT & admin skills.
• Organisation & attention to detail.
• Highly motivated, proactive & a team player.

What happens next?

If your application is successful, you will receive a call from our dedicated Recruitment Consultant who will discuss the qualification, location and course length in more detail. Following this call, you will be asked to write a supporting statement and complete an English and Maths assessment.

If you really want to impress us, why not show your enthusiasm and carry out some further research on the employer and the qualification you’ll be working towards! Links are provided below:

Employer Website: https://www.cityrise.co.uk/

About the Qualification: https://www.ctskills.co.uk/apprenticeships/business-administration