Facilities Management Administrator Apprentice

Facilities Management Administrator Apprentice @ MPH Sports

Location: Marlow, Buckinghamshire, SL7 3RD

PLEASE NOTE: This position is for immediate start.

WHO are MPH Sports?

MPH Sport are a specialist property finding agency supporting professional athletes across the UK. From Premier League footballers to Olympic athletes, they help clients buy their first home, build long-term property portfolios, and prepare for life after sport. They also deliver property education workshops to sports clubs across Football, Rugby, Cricket, and more.

WHAT will I get from working with MPH Sports?

• EARN: Starting at £8 per hour, 35 hours per week
• EXPERIENCE- your hours: Monday to Friday 9am to 5pm
• QUALIFICATION: Business Admin Level 3 takes approximately 18 months.
• BENEFITS: Supportive team, ongoing training & development, an industry recognised qualification & clear progression opportunities.

WHAT will my DAY look like?

You will support the Lettings, Facilities Management, and Maintenance teams with the administration required to manage residential properties efficiently and compliantly. This role is ideal for someone who enjoys organisation, coordination, and customer communication, and who wants to build a long-term career in property or facilities management while completing a recognised apprenticeship qualification. Your daily tasks will include:

• Onboarding new properties and clients, ensuring accurate setup across internal systems (e.g. Street, Goodlord)
• Uploading and maintaining property records, documentation, and key details
• Supporting seamless client setup including welcome communications and WhatsApp messages
• Supporting pre- and post–move-in administration
• Chasing Right to Rent documentation and log all move-in milestones
• Assisting with post move-in tasks to ensure a smooth tenant experience
• Providing day-to-day admin support to Lettings & Maintenance teams
• Logging, tracking, and updating maintenance jobs
• Liaising with tenants and contractors; chasing reports, invoices, and confirmations
• Supporting setup and management of council tax and utility accounts
• Logging and tracking correspondence and resolving bill queries
• Liaising with tenants, landlords, and service providers as required
• Supporting compliance administration and maintain up-to-date property records
• Ensuring accurate document storage, audit trails, and digital filing
• Updating systems, track costs and invoices, and providing general admin support
• Minimum of 6 hours per week spent on apprenticeship work and training.

HOW does the Apprenticeship work?

Working towards your Business Admin Level 3 Qualification, you’ll attend monthly 1-2-1 meetings (online via teams every month – NO classroom OR college!) with your tutor and learn about modules including the organisation, stakeholders, relevant regulation, business fundamentals, processes & external factors. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer. All apprenticeship work and training is completed in the workplace, during working hours.

WHAT skills/qualifications do I NEED?

• Minimum GRADE 4/C in GCSE (or equivalent) Maths & English
• UK Residency – must have lived in the UK for at least 3 years
• Driving license & own transport (office is not accessible by public transport)
• Strong interest in property, facilities management, or administration
• Highly organised with strong attention to detail
• Confident communicator with a professional phone manner
• Comfortable using IT systems and Microsoft Office
• Reliable, punctual, and eager to learn

What happens next?

If your application is successful, you will receive a call from our dedicated Recruitment Consultant who will discuss the qualification, location and course length in more detail. Following this call, you will be asked to write a supporting statement and complete an English and Maths assessment.

If you really want to impress us, why not show your enthusiasm and carry out some further research on the employer and the qualification you’ll be working towards! Links are provided below:

Employer Website: https://www.mphsports.co.uk/

About the Qualification: https://www.ctskills.co.uk/apprenticeships/business-administration