Apprentice Sales Research Admin

Apprentice Sales Research Admin @ Active Workplace Group

Location: Unit 4, Headley Park, Woodley, Reading, RG5 4SW

PLEASE NOTE: This position is for immediate start.

WHO are Active Workplace Group?

Active Workplace Group creates modern, inspiring workplaces that help people and businesses do their best work. They work across office design, furniture, workplace advice and facilities management.

They believe in:

• Enthusiasm – bringing energy and a positive attitude every day
• Building relationships – being friendly, respectful and professional
• Going the extra mile – taking pride in doing a good job
• Getting things done – being reliable, organised and willing to learn

WHAT will I get from working with Active Workplace Group?

• EARN: £16,000 per year, 35 hours per week.
• EXPERIENCE- your hours: Monday to Friday 8.30am to 4.30pm.
• QUALIFICATION: Business Admin Level 3 takes approximately 18 months.
• BENEFITS: Supportive & friendly office environment, training & mentoring, clear expectations, guidance & career progression, and modern office with free onsite parking!

WHAT will my DAY look like?

This is a great opportunity for someone starting their career who is keen to learn, build confidence, and gain real workplace experience.

As a Researcher & Caller, you will support the Business Development team by helping to research companies, make outbound phone calls, and gather useful information. Full training and support will be provided, so no previous experience is required.

This role is ideal for someone who:

• Enjoys talking to people
• Wants to learn professional communication skills
• Is motivated, reliable, and willing to improve

Your daily tasks will include:

• Making outbound phone calls using provided information.
• Speaking politely and professionally to people from different businesses.
• Learning how to ask clear, simple questions to understand their needs.
• Gaining confidence speaking on the phone over time.
• Understanding client needs by learning about the different services Active Workplace Group offers, listening carefully and passing helpful information to the team, and noticing when a potential opportunity might be suitable for the business.
• Writing clear notes after calls.
• Updating information accurately on the computer system.
• Following up when asked and keeping tasks organised.
• Working closely with the Business Development team.
• Asking questions when unsure and learning from feedback.
• Taking pride in being dependable and helpful.
• Minimum of 6 hours per week spent on apprenticeship work and training.

HOW does the Apprenticeship work?

Working towards your Business Admin Level 3 Qualification, you’ll attend monthly 1-2-1 meetings (online via teams every month – NO classroom OR college!) with your tutor and learn about modules including the organisation, stakeholders, relevant regulation, business fundamentals, processes & external factors. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer. All apprenticeship work and training is completed in the workplace, during working hours.

WHAT skills/qualifications do I NEED?

• Minimum GRADE 4/C in GCSE (or equivalent) Maths & English
• UK Residency – must have lived in the UK for at least 3 years
• Friendly and polite communication style
• Willingness to learn and improve
• Positive attitude and good work ethic
• Comfortable using computers or keen to learn
• Reliable, organised, and punctual
• Able to listen and follow instructions

What happens next?

If your application is successful, you will receive a call from our dedicated Recruitment Consultant who will discuss the qualification, location and course length in more detail. Following this call, you will be asked to write a supporting statement and complete an English and Maths assessment.

If you really want to impress us, why not show your enthusiasm and carry out some further research on the employer and the qualification you’ll be working towards! Links are provided below:

Employer Website: https://activeworkplacegroup.co.uk/

About the Qualification: https://www.ctskills.co.uk/apprenticeships/business-administration