Trainer Assessor (x2) Business Administration and Customer Service

We have an exciting opportunity for two experienced and motivated business professionals to train and assess our apprenticeship learners in Business Administration and Customer Service up to Level 3.

At CT Skills, we’re expanding our high performing delivery team and are looking for passionate individuals who want to help others grow.  Whether you’re already working in education or ready to bring your industry expertise into a training environment, we’ll give you the support, tools, and confidence you need to thrive.

The Role

Working in partnership with employers, you will use your coaching and training skills to guide apprentices through their learning journey, developing knowledge, skills, and behaviours. You will deliver engaging one to one and group sessions, monitor apprentice progress, provide tailored support to ensure successful outcomes, and build strong, professional relationships with both apprentices and employers.

About You

If you’re considering a move into training, we’ll provide full support to help you transition confidently into the role.  If you already deliver training, coaching and assessment, you’ll find a supportive, forward thinking environment where your expertise is valued.  Whether you are an experienced Trainer Assessor or a successful Business Administration or Customer Service professional looking to move into learning and development, we would like to hear from you. We value industry expertise, credibility and a passion for developing people, and will provide training towards relevant teaching and assessing qualifications where required.

You will be an effective communicator, able to successfully engage both employers and apprentices alike.  An excellent planner, skilled at managing your time and balancing competing priorities.  You will have a proven ability to coach, develop and mentor.

Training, Support & Development

We invest heavily in our people and are committed to helping you succeed.  You will receive:

• A structured induction and onboarding programme
• Mentoring from experienced trainers / assessors
• Support to develop coaching and assessment skills
• Ongoing CPD and professional development opportunities

About CT Skills

CT Skills is a growing, forward thinking training provider with a strong reputation for quality.  We are proudly graded Good by Ofsted and hold industry leading accreditations including ISO 9001 and Matrix.

We support thousands of apprentices and online learners each year and work closely with employers and the Department for Education and Department for Work and Pensions. Our PRAISE values guide everything we do, creating a culture where professionalism, innovation and continuous improvement thrive.

What We Offer

• 36 days holiday (including bank holidays)
• Contributory pension scheme
• Free BUPA Health Cash Plan
• Employee Assistance Programme
• Life assurance
• Health support app
• Free eye tests and discounted glasses
• Flexible remote working
• Volunteering and wellbeing days
• Birthday and work anniversary celebrations
• All working equipment provided

If you want to be part of a business where your ideas matter, your development is supported and your work genuinely makes a difference - you’ll feel at home at CT Skills.

Support learners.  Build confidence.  Make a difference. 

 

CT Skills is committed to encouraging equity, diversity and inclusion within our workforce and eliminating unlawful discrimination.

CT Skills is committed to safeguarding and committed to promoting the welfare of our learners and expects all our staff and volunteers to share this commitment.

Should your application be successful; and as your role may include engagement with Under 18’s; an enhanced disclosure will be requested from the Disclosure and Barring Service (DBS) and any contractual offer will be subject to rigorous vetting procedures.
CT Skills processes your personal data in line with our Data Protection Policy which is aligned to the General Data Protection Regulations (2018).  Please refer to our Job Applicant Privacy Statement for further details.

We will endeavour to provide feedback to all applicants. However, due to the volume of CVs that we receive at present we may not be able to provide individual feedback to all applicants. Please assume that if you do not hear from us within five working days your application has been unsuccessful. May we take this opportunity to thank you for expressing an interest in one of our roles.