30 May 2024

What’s the JOB?

Resource Coordinator Apprentice

WHO is it with?

Praxis42 Limited


Crockatt Road, Hadleigh, Ipswich, IP7 6RJ

WHAT does it pay?

£7.50 per hour

WHAT are the HOURS?

Monday to Friday 9am to 5pm

What Qualification will I GAIN?

Customer Service Practitioner Level 2

How LONG will it TAKE me?

16 months

HOW does the Apprenticeship work?

·         WORK Full Time, PAID Full Time

·         1-2-1 Monthly Sessions (via Teams) with your dedicated Tutor – NO college!

·         6 hours a week Apprenticeship Study Time, to focus on:

o   Assignments, training & development activities

o   Hours are agreed with your manager, either split across the week, or on a set day

·         Regular PROGRESS Reviews with your Tutor & Manager – you will ALWAYS know how you are doing

·         Final Assessment(s) inc. multiple choice tests, projects & presentations –  with full support from CT Skills!

So, WHO are Praxis42 Limited?

Praxis42 is a leading UK Health & Safety provider, services delivered through 3 distinct channels: Consulting Services; eLearning & Training; Audits & Assessments.

Offering a supportive, challenging and rewarding environment, Praxis42 are committed to continuous professional development, so provide their own learning and training. CPD Certified and members of professional bodies such as the Royal Society for the Prevention of Accidents, you’ll benefit from not only a professional working environment, but a competitive salaries, modern working environment, and a welcoming, social atmosphere.

For more information, visit https://praxis42.com/

WHAT’S in it for ME?

With experience of recruiting and developing Apprentices (many have now established careers with Praxis24) you are in very safe hands! Joining a friendly team and working with some major brands such as BT, ITV and Kurt Geiger, you will have plenty of opportunities for career growth throughout your time here. You will be joining a fun working environment. There are regular events at Head Office to raise awareness for a number of different causes which often involve a ‘Bake Off’ or even our Managing Directors cooking everyone breakfast. Praxis makes every effort to ensure that they foster a fun, relaxed environment that will allow you to succeed whilst enjoying what you do.

Plus, you’ll get:

·         Company pension, 25 Days holiday and free on-site parking

DAY to DAY, you will….

·         Schedule fieldwork for advisers and associates across all contacts.

·         Assist planned service team in managing employee’s calendar and liaising with national field team.

·         Provide administrative and telephone support to planned and Helpdesk Services enquiries.

·         Assist with recording of sickness, leave and expenses.

·         Work with clients and managers in producing Management reports as requested.

·         Manage office supplies monthly and order supplies when requested, including refreshments for meetings.

·         Maintain office equipment and ensure office contracts and office maintenance visits are booked on a timely basis.

·         Organise post and courier collections.

·         Help with incoming and periodic tasks and projects.

WHAT Skills do I NEED?

Apprenticeships are very demanding; you’re working towards a qualification whilst working full time! You’ll need to be committed and motivated as there is lots of self-guided work involved. PLUS, you need GOOD …..

·         Communication

·         Analytical

·         IT

·         Logical

·         Attention to detail

·         Team working   

·         Organisation

·         Creativity

·         Customer care  

·         Initiative              

·         Problem Solving

·         Non judgemental

·         Presentation

·         Patience              

·         Administrative


·         GCSE or equivalent English and Maths grade 4/C or above

·         UK Residency (MUST have lived in the UK for 3 years+)

What AFTER the Apprenticeship?

You could progress into Customer Service Advisor (with an increase in salary!) or consider other options, just take a look;  https://www.ctskills.co.uk/apprenticeship-courses/customer-service/

INTERESTED? Before you apply, ASK yourself?

·         Are you happy with the role, company, and qualification?

·         Can you commit to the timeframe?

·         Do you meet the eligibility criteria? (GCSE Maths & English 4 or above & UK Residency)

·         Can you start immediately, or do you have other commitments such as education or work?

·         Is your CV up to date and relevant? If not, use this: https://www.ctskills.co.uk/wp-content/uploads/2023/10/Candidate-CV-Advice-Template-1.docx

What NEXT?

·         If successful, you’ll receive a phone call from our Recruitment Team

·         NEXT, you’ll be asked to write a supporting statement (this will be added to your CV)

·         You’ll complete an English and Maths assessment

Job Benefits

25 days holiday
Company Pension
Free onsite parking
Work Level
Level 2
Employment Type
Full Time
£7.50 per hour
Apprenticeship Course
Customer Service Level 2
16 months
CT Skills
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