Office Administrator

  • Apprenticeship
  • East Midlands
  • Nottingham

Website OfficePro Direct

Apprenticeship Qualification:     Business Administrator Level 3

How long does it take?     Approx. 18 months

Who is it with?     OfficePro Direct


Unit 5, Church View Business Park,

Church St, Old Basford,

Nottingham NG6 0GA

Working Hours:     9.30am – 4pm

Weekly Hours:     30

Hourly Rate:     Minimum Apprenticeship wage

Reporting to:     Managing Director

About The Employer:                   

OfficePro Direct are an Office Supplies company, specialising in packaging such as:

Bubble Wrap, 3M Tape, Cardboard Boxes, Mail Lite Mailing Bags, Poly Mailing Bags, Avery Labels, Brother and Zebra Labels.

Value for Money and consistent quality is at the heart of our company ethos.

About the Role:

A key part of our Customer Services Team, You’ll be assisting our thriving online business and providing comprehensive customer services / sales support.

And Day to Day? You will BE:

  • Fulfilling our orders safely and securely packaging and addressing items to prepare them for dispatch on a daily basis
  • Answering customer e-mail messages and managing customer service calls
  • Speaking to customers for further sales opportunities
  • Advertising products on the company website, ensuring accuracy and attention to detail
  • Processing orders for customers
  • Completing all the supporting administration
  • Support with other administrative tasks as required by the business
  • Advertising our products and processing orders

Potential candidate must be able to multitask and show flexibility to adapt as our business grows. Working for a local online business you will be responsible for engaging with customers both over the phone and via email.

You’ll need to BE:

  • Flexible & Adaptable
  • Willing to learn
  • Confident speaking with customers
  • Able to multitask


  • Good Communication Skills, written and verbal
  • Good IT Skills, confident with MS Office


  • GCSE – English and Maths (Grade C or above)

And the Long-Term Opportunities?

As with any apprenticeship opportunity – if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business.


  • Permanent position
  • Full Salary
  • Company Pension Scheme
  • Annual Leave
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