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Office Administrator

  • Apprenticeship
  • East Midlands
  • Nottingham

Website EV Charging Solutions

Apprenticeship Qualification:     Business Administration Level 3

How long does it take?     19 months

Who is it with?     EV Charging Solutions                   

Where?     Calverton, Nottingham  

Park Road East, Daleside House, Calverton, Nottingham NG14 6LL

Working Hours:     Weekdays 9am – 5pm

Weekly Hours:     35

Hourly Rate:     £5                                                

Reporting to:     General Manager                                          

About The Employer:    

EV Charging Solutions is a leading installer of electric vehicle charging systems helping homes, businesses, and fleet operators to run cleaner, greener vehicles. Due to continued expansion, we are seeking a customer focused office administrator to advise and book domestic and commercial charge point installations around the Midlands area as well as further afield.                    

About the Role:

Daily responsibilities include answering emails and phone calls, handling customer enquiries, following up on any problems or queries, booking installations/ repairs and organising installers diaries, keeping databases up to date and adhering to GDPR. Support and assist the General Manager and the team with administration requirements. Communication skills and the ability to problem solve are essential to this role. Some manual labour is required when handling incoming orders, sorting equipment ready for engineer collections, and moving throughout the warehouse via a pump truck.

And Day to Day?

  • Answering emails and phone calls
  • Book installations/ maintenance
  • Organise installers diaries
  • Input data onto our CRM
  • Closing down installations once completed

About you?

  • Making EV charging technology available to homes and businesses
  • Passionate about green living
  • Proud leading innovators in the shift towards lower carbon emissions, better air quality and greater energy
  • security
  • Tackling even the most complex installations
  • Strive for excellent customer service and after care

You’ll need to have/be:

  • Good customer service skills
  • Good communication skills
  • Good organisational skills
  • Team player
  • Trustworthy
  • Sound knowledge of Microsoft Office packages
  • Ability to work with minimum supervision

Qualifications:

  • GCSE – English and Maths (Grade C or above)

And the Long-Term Opportunities?

As with any apprenticeship opportunity – if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business.

Benefits:

  • 20 days holiday plus bank holidays
  • Workplace pension scheme
  • Chance to be part of a growing company in a fast-moving sector
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