HR Apprentice

Berkeley Insurance Group
February 10, 2020
Job Type


About Employer

Berkeley Insurance Group are one of the UK’s largest independent Chartered Insurance Brokers. We provide insurance broking services and advice to clients throughout the UK, ranging from individual homeowners to major corporations.

Our head office is located in Leicester City Centre and we have offices in Luton, London and Edinburgh. Much of the company’s success is due to its culture of promoting from within the business and it has an enviable staff retention record.

Vacancy Description:

Are you searching for an apprenticeship that combines your brilliant people skills with your enthusiasm for working as part as a team? Do you have a thirst for knowledge and willingness to grow?

If so, Berkeley Insurance Group are looking for apprentices and may be the step in the right direction for the beginning of your career.

You will work towards a highly respected Apprenticeship qualification within 12-15 months in order to develop your core HR knowledge and understanding of our HR systems and processes.

As an HR Assistant you will be assisting on many tasks and projects such as maintaining HR records. This will be a hands on role in a fast paced environment. You will work towards providing support, solutions and advice to colleagues on HR matters.

The ideal candidate will need to have an understanding of excellent customer service and proactive personality.  It is important that you have good written and verbal communication skills and the ability to multitask to provide HR administration assistance to team members and colleagues.  You will develop a basic understanding of the skills and techniques required to begin a successful career in HR.

Roles and Responsibilities:

  • Provide support and guidance to managers and staff across the full range of HR work and contribute to the successful delivery of BIG’s Human Resource function through supporting and reflecting the organisation’s core values, aims and objectives.
  • Collate, prepare and submit accurate and timely monthly payroll and pension data to Accounts team.
  • Deliver effective HR administrative support.
  • To provide cover for Reception duties.
  • Contribute to the continuing development of the organisation.
  • General Duties and Responsibilities.
  • Provide support and guidance to managers and staff across the full range of HR work and contribute to the successful delivery of BIG’s Human Resource function through supporting and reflecting the organisation’s core values, aims and objectives.
  • Provide routine advice on policies and procedures to staff and managers.
  • Coordinate recruitment campaigns which will include arranging job adverts; participating in selection process as appropriate; processing reference requests; preparing offer letters and employment contracts; notifying unsuccessful candidates and managing BIG recruitment email account.
  • Ensure an up-to-date and complete bank of job descriptions and person specifications are maintained.
  • Organise resources for new starters that will include IT and email access.
  • Coordinate and participate in the induction of new starters.
  • Be responsible for all associated paperwork and administration in relation to attendance policy which will include tracking and monitoring sickness absence; issuing self certifications forms, advising Line Managers when Return to Work conversations are required, ensuring correct documentation is received and producing reports.
  • Maintain database of staff including records of qualifications.
  • In conjunction with HR Manager, coordinate and collate appraisals and 1-1s and provide administrative support in the production of Development Plans
  • In conjunction with HR Manager, contribute to the ongoing development of HR related policies and procedures.  Responsible for updating Employee Handbook accordingly.
  • To, when instructed by HR Manager, research and recommend tools, procedures and systems that will improve the HR service.
  • Collate, prepare and submit accurate and timely monthly payroll and pension data to Accounts team.
  •  Ensure all associated payroll and pension paperwork, including new starter and leaver records are processed, submitted and stored appropriately.
  • Ensure Accounts are notified of changes to staff terms and conditions and act upon management instructions and staff requests in a timely manner.
  • Calculate and maintain annual leave entitlements for employees.
  • Develop and maintain appropriate systems and procedures as required.
  • Deliver effective HR administrative support.
  • To develop and maintain administrative systems and procedures to provide support for HR activity and projects which may include arranging meetings, collating and circulating papers, preparing statistical reports, entering data on IT systems and following up action points.
  • Arrange and co-ordinate training sessions (webinars, conferences, etc.) and monitor CPD, referring to Line Managers when staff fall behind.
  • Book all professional qualifications (including CII) and keep exams spreadsheet up to date.
  • Ensure an up-to-date bank of document templates to support the HR function are maintained.
  • Ensure staff records are well maintained and that periodic tidying up of records is undertaken.
  • Manage and coordinate responses to enquiries via Recruitment email inbox.
  • Keep up-to-date details of company drivers and their vehicles.
  • Receive telephone calls for HR Manager and Operations Director as appropriate.
  • Comply with data protection and GDPR guidelines.
  • To provide cover for Reception duties.
  • Provide cover for the switchboard, greeting all incoming calls in a professional and courteous manner, using database to identify correct destination for call.
  • Greet visitors to the office in a polite and professional manner.
  • Undertake other administration tasks as required from time to time.
  • To understand and support the aims and objectives of the organisation and to ensure these are reflected in the delivery of the roles
  • Contribute to department budget planning and management.
  •  Maintain strict confidentiality in respect of all information arising from, and in connection with, the Group and the Company

Desired Skills:

  • Good keyboard skills
  • Good communication skills
  • To be able to work effectively under pressure
  • Confident telephone manner
  • Good organisational skills

Personal Qualities:

  • Hard working
  • Team player
  • Willing to learn
  • Friendly
  • Ability to communicate at all levels

Desired Qualifications and Experience:

Ideally A* - C in Maths and English or equivalent

Training and Qualifications Delivered:

Level 3 HR Support Apprenticeship
Level 1 or 2 Functional Skills English (If required)
Level 1 or 2 Functions Skills Maths (If required)
Level 1 or 2 Functional Skills ICT (If required)
Working Week and Salary:

Working Days: Monday - Friday 9am - 5pm

Total hours per week: 35

Wage per hour - £4.94

Weekly wage - £173

Yearly Wage - £9,000

Future Prospects:
The successful candidate would have the opportunity to expand and progress into other areas of the Operations Department function.

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