Finance Administrator Apprentice

  • Apprenticeship
  • Yorkshire
  • Sheffield

Website Tuffnell's

Apprenticeship Qualification:     Business Administration Level 3

How long does it take?     19 MONTHS

Who is it with?     Tufnell’s                             

Where?     Unit 1, Meadowhall Business Park, Carbrook Hall Road, Sheffield, S9 2EQ

Working Hours:     Monday to Friday 9 – 5.30pm

Weekly Hours:     40 hours per week

Annual Salary:     £18,532.80

About The Employer:       

Here at Tufnell’s we are the number one next-day carrier of irregular-sized parcels and freight, the UK’s leading experts in handling large, heavy and bulky items.

A ‘People First’ business, with an open and inclusive culture, we operate a friendly business, full of passionate, enthusiastic, and dedicated people who are proud to wear the Tufnell’s badge.

About the Role:

Working in a customer centric role based in a busy finance office, providing daily support with the maintenance of the Sales Ledger Control/Customer Invoice Queries and Central Claims Functions, this includes transactional inputting into the AX system for customer payments, invoice queries and customer transit claims via email and telephone requests, along with assisting with the maintenance of the aged debt ledger, customer name and addresses.

To learn the whole scope of activities undertaken in a busy Accounts Receivable department which also covers front desk and reception duties when required, whilst working towards a qualification.

And Day to Day?

  • Ensure processes are carried out in a timely fashion
  • Highlight any opportunities for improving the work process
  • Liaise with representatives of customers, providing copy documentation as required, in order to resolve invoice queries and claims in a timely fashion
  • Work with supplier representatives to educate in the appropriate charging processes and codification to enable swifter invoice processing
  • Maintain the sales ledger accurately in line with customer requests and company processes
  • Front desk/reception cover when require
  • Log invoice queries and claims promptly
  • Highlight problematic accounts to relevant team manager in order that issues can be addressed.
  • Accurate processing of customer cash receipts by cheque and BACS
  • Ensure all credit control processes are adhered to for the protection of both the supplier and Tufnell’s

About you?

  • Confident with a positive attitude to work and learning
  • Competent in the use of Microsoft Office
  • Good attention to detail
  • Desire to learn and progress
  • Able to work independently but also in a team
  • Good communication skills both over the phone, via email and face to face


  • GCSE – English and Maths (Grade C or above)

And the Long-Term Opportunities?

As with any apprenticeship opportunity – if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business.


  • 25 days holiday plus bank holidays
  • Life Assurance 4 x annual salary
  • Pension 4% Employer Contributions
  • Monday to Friday hours with some flexibility
  • Free Parking on Site
  • Access to free Employee Assistance Programme
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