CT Skills

Data Administrator

  • Apprenticeship
  • CT Skills
  • Nottingham

CT Skills

Job Title:     Data Administrator

Apprenticeship Qualification:     Business Administrator Level 3

How long will it take:     16 – 19 months

With:     CT Skills

Where:     Unit 1, Priory Court, Derby Road, Nottingham, NG9 2TA

Please Note:  There will also be an element of Home Working for which you will be provided with a company laptop and phone. You will of course require a suitable workspace and secure internet connection.

Reporting to:     Data Manager

Rate of Pay:     National Minimum Wage, for Age

Hours of Work:     Monday to Friday, either: 8am to 4pm / 8.30am – 4.30pm /9am – 5pm

Overview of Role:

Joining perhaps one of the most integral parts of our business, you will provide a vital administrative and support service to Learners and Tutors alike. Reporting directly to the Data Manager, and an existing team of Data Administrators.


Your primary responsibility will be to administer the processing of Learners (those both on Apprenticeships and Short Courses/Programmes) onto their Training Programmes with CT Skills.

Managing information across multiple platforms (government websites, awarding bodies etc.) referring /adhering to a range of education/funding rules, not to mention managing a huge volume of information (on average the team receives in excess of 120 emails a day) this role is not for the faint hearted!

You don’t need to have previous admin experience, but you DO need to have the ability to manage multiple tasks simultaneously, have a sense of urgency, and attention to detail! Oh, and a good memory helps!

Day to Day, you will:

  • Process starts/progressions across all contracts correctly and efficiently
  • Follow procedures to ensure all data is processed on the relevant systems accurately and to deadlines
  • Liaise with staff to resolve any issues that may arise
  • Book and monitoring tests and ensuring set criteria is met:
  • Follow internal and awarding body procedures/rules to ensure all relevant tests are booked, completed and sent off correctly and to meet deadlines
  • Liaise with awarding bodies to resolve any issues that may arise
  • Maintain and improve knowledge on all contracts; attending meetings/training and researching
  • Ensure that all claim/upload deadlines are met; ensure data is clean and accurate by deadlines
  • Interpret data reports to assist in cleansing of data
  • Register and claim learners with the Awarding Bodes; follow internal and awarding body procedures and rules to ensure that all relevant learners are registered and fees claimed at the relevant times
  • Liaise with awarding bodies and staff to resolve any issues that may arise
  • General administration duties; photocopying, filing, shredding, sorting and distributing post, archiving etc.
  • Contacting staff, external parties and learners to resolve queries or to give information
  • Contributing to continuous improvement through self-assessment and shared best practice; identifying standards of service and raising them where possible; continuously monitor performance against targets and identify best practice

Person Specification:

Skills Required

  • Attention to detail and ability to identify errors
  • Ability to multitask
  • Learn and understand new processes quickly
  • Good timekeeping
  • Basic IT experience with the ability to learn

Qualifications Required

  • Administration qualifications desirable
  • Relevant IT qualifications desirable

Attitudes & Behaviours

  • Ability to remain calm under pressure
  • Friendly personality
  • Good verbal and written communicator with people of all backgrounds
  • Willingness to take responsibility for own achievement
  • Retains a clear vision of success
  • Embraces change and challenges with a positive attitude
  • Committed to building positive working relationships with all staff
  • Committed to managing our impact on the environment through proper use of resources and equipment and recycling where possible
  • Inspires and celebrates success, isolates and resolves failure
  • Acts as an Ambassador for CT Skills to develop opportunities and generate future business
  • Promotes and celebrates equality and diversity and challenges discrimination
  • Committed to maintaining expected standards of health and safety compliance, safeguarding

Additional requirements             

  • DBS clearance will be required due to access to personal data
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