Customer Service Apprentice

January 14, 2019
Long Eaton, United Kingdom
Job Type


About Employer:

Autowave Limited is an established and expanding automotive electronics specialist and used car dealer. An exciting opportunity has arisen for a Used Car Sales Executive to join our new branch based in Sandiacre, Nottingham.

The Used Car Sales Executive will help grow our already established business and maximise sales from our existing and new customers.

Vacancy Description:

You will need a proven track record in sales and the hunger to move forward. The main vehicles you will be dealing with are low to mid range budget vehicles and a range of selected finance, insurance and retrofit products. An interest in cars is essential.

Roles and Responsibilities:

  • Assisting customers when viewing vehicles
  • Going on accompanied test drives
  • Answering telephone calls and dealing with them as appropriate
  • Updating online adverts across various platforms and ensuring information is correct
  • Responding to customer enquiries via email and telephone
  • Taking photos and videos of cars for marketing purposes
  • Looking for new business opportunities
  • Building and maintaining relationships with new and existing customers
  • Basic photo and video editing for our website and YouTube channel
  • Assisting with social media campaigns
  • Providing support to customers when required
  • Advising customers on vehicle finance options
  • Up-selling additional products such as dash cams, parking sensors, bluetooth hands free etc
  • Keeping vehicles on the forecourt clean and presentable
  • Ensuring the office is kept in good order

Skills Required:

  • Good telephone manner
  • Excellent numeracy skills
  • Strong attention to detail
  • Experience using Microsoft software
  • Ability to work to targets
  • Excellent grammar and spelling
  • Commercial acumen
  • Excellent presentation

Personal Qualities:

  • Hard working
  • Team Player
  • Willing to learn
  • Friendly
  • Ability to communicate at all levels
  • Bubbly and outgoing

Desired Qualifications:

Ideally A* - C in Maths and English or equivalent

Training and  Qualifications Given:

Level 3 Business Administration

Level 2 Functional Skills English (If required)

Level 2 Functions Skills Maths (If required)

Working Week and Salary:

Monday - Friday, 9am - 5:30pm

1 x Saturday per month, 10am - 3pm

30 minutes lunch, plus 2 x 5 minute breaks

Total hours per week: 40

Wage per hour: £4.00

Weekly wage: £160

Future Prospects:

The successful candidate may have the opportunity to progress further within the business.

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