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Apprentice Medical Receptionist

  • Apprenticeship
  • East Midlands
  • Nottingham

Website Sunrise Medical Practice

Apprenticeship Qualification:     Level 3 Business Administration

How long does it take?     19 months

Due to the nature of the role and the lone working that the role might entail the employer is looking for learners over the age of 18 years old

Who is it with?     Sunrise Medical Practice  


Nottingham Trent University

Clifton Campus

Clifton Lane


NG11 8NS

Working Hours:     Various between 8.30-6.30 Monday to Friday

Weekly Hours:     30 hours

Hourly Rate:     £5.00

Reporting to:     Practice Manager

About The Employer:     

Here at Sunrise Medical we aim to provide all of our patients with a comprehensive range of healthcare services covering one-off problems to longer term illnesses.

  • To treat our patients promptly, courteously, with dignity and respect and in complete confidence
  • To give equal access to all regardless of gender, gender identity, marital status, sexual orientation, race, colour, nationality, religion, age, disability, HIV positivity, working pattern, caring responsibilities, trade union activity or political beliefs – or any other grounds
  • To provide a high-quality service
  • To value staff and have a common shared goal. This means being open, respectful, fair and accountable
  • To work in partnership with other primary care providers to deliver the best care for patients
  • To encourage lifelong learning and development of the team as a fundamental to good quality care

“Your health is our business”

About the Role: 

This is a fantastic opportunity to join an established NHS medical practice and start your career within the NHS and business administration. You will be joining a small team and supporting the medical practises reception and administration functions. You will have a varied role and learn a vast number of new skills that will enable you to support the practice.

And Day to Day?……

You will be responsible for:

  • Booking appointments
  • Call handling
  • Filing
  • Daily task management
  • Start of day and end of day tasks
  • Signposting to services

About what about YOU? You will need to BE:

  • Hard working
  • Punctual
  • Willing to learn and develop
  • Honest
  • Confidential
  • Able to work well independently and as part of a team
  • Able to multitask

You’ll need to HAVE:

  • Self-Motivation
  • Lots of initiative
  • Excellent Communication skills; both face to face and over the phone


  • GCSE – English and Maths (Grade C or above)

And the Long Term Opportunities?

As with any apprenticeship opportunity – if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business.


  • Long term career prospects in the NHS
  • A fun team to work with

Things to consider

This is the 1st stage of CT Skills’ Apprenticeship Application Process, if shortlisted we will require you to send your latest cv and undergo a screening call with our Recruitment Team.

Upload your CV/resume or any other relevant file. Max. file size: 500 MB.