CT Skills

Adult Learning Delivery Administrator

Up to £17,500 per annum

We have an exciting opportunity for an experienced Administrator to join the CT Skills family. This is a full-time role based at our Head Office. Enhanced DBS clearance is also required.

The Role

Support the Adult Learning Delivery Managers and Remote/CBL tutor team with a variety of administration tasks. Regularly reviewing data and ensuring all systems and information remains current and correct. Attendance tracking, monitoring and supporting tutors to contact learners ensuring high course retention levels. Respond to support requests to assist the adult learning delivery team to maximise productivity and success rates. You will be continuously striving to build, maintain and improve relationships with both learners and employers, being an ambassador for CT Skills and our offering.

The Individual

 

We are looking for a well organised person with excellent interpersonal skills both verbal and written. Experience in working in a customer focused environment with the ability to maintain confidentiality and boundaries when working with young people. Be able to manage difficult situations / customers where required. Good sound knowledge of Microsoft Office programs, i.e. Outlook, Word & Excel.

 

The Company

 

CT Skills is an ambitious business, delivering training solutions and workforce consultancy to learners and employers.  We are graded Good by OFSTED across all areas of the business and hold Quality 9001 accreditation, Matrix and IIP Silver.  Our ‘PRAISE’ values (pride, respect, accountability, integrity, and service excellence) drive all delivery services both to our employers and learners, and to our own employees, always embedding professionalism within a culture of continuous improvement.

CT Skills currently has turnover of £5m with plans for significant short-term growth and is committed to encouraging equality and diversity and eliminating unlawful discrimination.

In return we offer excellent terms and conditions including:

 

  • 36 days holiday (inc. bank holidays)
  • Contributory pension scheme
  • Free debt advice/counselling/guidance through our Employee Assistance Programme
  • Life assurance

 

CT Skills is committed to encouraging equality and diversity within our workforce and eliminating unlawful discrimination.

CT Skills is committed to safeguarding and committed to promoting the welfare of our learners and expects all our staff and volunteers to share this commitment.

Should your application be successful; an enhanced disclosure will be requested from the Disclosure and Barring Service (DBS) and any contractual offer will be subject to rigorous vetting procedures.

CT Skills processes your personal data in line with our Data Protection Policy which is aligned to the General Data Protection Regulations (2018).  Please refer to our Job Applicant Privacy Statement for further details.

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