Customer Service

Various Hospitality Roles with Travelodge- York

Secure your guaranteed job interview by completing a Sector-Based Work Academy programme.

Fully funded by the UK Government, our pre-employment training courses are built with the purpose to ensure you gain a new skill set and qualification to begin or expand your career journey.

Renowned hotel company Travelodge have a big footprint in the UK, continuing to provide quality and value in everything they do.

Travelodge are searching for Multi skilled Team Members, Bar/Café Team, Reception staff and Housekeeping staff.

There are various working hours available, from part time hours of 8 working hours- 16 working hours.

There is the opportunity to work weekends and week days.

The hourly wage for these roles is £8.91.

There are fantastic benefits with these roles, including high street discounts and vouchers.


Your role will be making sure every customer who stays with us has a great experience from the moment they arrive, to when they leave. You will welcome the guests to the hotel, check them in, as well as cash handling and regular fire & safety walks.

Bar Café Staff:

Your role will include preparing, promoting and upselling food and drink. Your role will further include making food in the kitchens, serving drinks behind the bar, taking orders and ensuring cleanliness in the bar and kitchen areas.


Travelodge prides itself on clean and fresh rooms and you will play a central role in helping to maintain these high standards so that our guests can enjoy a spotless room. Your role will include cleaning rooms, bathrooms and making beds. You will also act on manager feedback, share cleaning practices with colleagues, attend daily team meetings, report any room damages/breakages, keeping public areas clean and tidy and much more.


  • Level 1 Customer Service
  • Level 1 Employability
  • Level 2 Food Hygiene

Length of Study: 11 days

Teaching Method: Online remote working 

Job Role: Various Hospitality Roles 


Would you like to get started?

  • Contact our customer service team on 0115 959 9544.
  • Book now to register your place onto a selection day. One of our customer service team members will be in touch shortly to confirm your attendance.

Who is it available to?
To complete this programme fully-funded you need to be:
• Aged 19+ and not in employment or education OR
• Unemployed or earning less than £17,374.50


Thu 08 2021


CT Skills