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Secure your guaranteed job interview by completing a Sector-Based Work Academy programme.

Fully funded by the UK Government, our pre-employment training courses are built with the purpose to ensure you gain a new skillset and qualification to begin or expand your career journey.

Do you want to be a part of the company that connects people worldwide? DHL has pioneered cross-border express delivery since 1969 and is now active in more than 220 countries and territories worldwide.

We are currently recruiting within our Customs department, where you can see your career take off, whilst making a difference to our customers.

As a Customs Agent, you will be responsible for ensuring that our shipments are cleared prior to arrival and delivered to our customers as part of our Express network.

Your responsibilities will include making a positive contribution to our departmental KPI’s. Ensuring all customer contact, via phone and email, is carried out in a professional, speedy, and accurate manner in line with an Insanely Customer Centric Culture. Handling of customs clearance through liaison with customers and network contacts to the declaration stage. Utilisation of our in-house electronic data system to facilitate clearance and to record all associated information. Supporting  DHL Express and our internal Operations colleagues with queries

Hours available are Monday-Friday 09:00-17:00 (40 hours) and Saturday-Monday 08:00-18:30 (30 hours) at £11.25 per hour.



Be aged 18 before the 31st August 2021

Be unemployed or claiming out of work benefits.

Or be Employed and earning under £17374.50

Be a British or EU citizen and lived in the EU for more than three years,

Be working to at least Level 1 in Literacy.



Level 1 Customer Service

Level 1 Employability



Level 1 Customer Service Qualification

Level 1 Employability Qualification

Above national minimum wage pay

Industry Specific Interview Prep

Guaranteed interview with employer


Tue 11 2021


All Day

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