x3 INTERESTING CUSTOMER SERVICE & WORKSHOP ROLES – COX AUTOMOTIVE
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Vehicle Solutions is an evolving business supporting customer de-fleet, multiple remarketing channels and a complete range of vehicle preparation services including wholesale and retail ready. This requires an agile and responsive support function able to manage a variation of customer requirements. As we develop the range of services delivered and expand our customer base, the support team need to ensure we deliver these services within SLA and to a very high standard.
We are currently recruiting for 3 positions within Cox Automotives.
For those with experience working in a customer facing role we are looking for Customer Support Administrators whose main roles and responsibilities is to ensure all customer defined requirements are delivered ensuring operational and customer service excellences are met at all times.
For those with strong communication skills and good time management we are looking for Operations Administrators. Whose main roles and responsibilities includes ensuring any vehicle records are updated correctly and accurately on all relevant systems used and all items you are looking after are stored in the correct locations and correct manner.
Finally we are recruiting for Workshop Operatives. Whose main roles and responsibilities will include working with colleagues and other departments to ensure a seamless service for customers. As well as scheduling work to meet customer needs, considering workshop targets, the complexity of each job and the availability of parts and moving vehicles inside and around the workshops.
KEY FEATURES FOR CUSTOMER SERVICE & WORKSHOP ROLES:
Level 1 Employability qualification
Level 1 Manual Handling qualification
Level 1 Customer Service qualification
Industry specific interview preparation
Fullt Time Roles and Salary of £19,074 p/a
Site Tour on Interview day
Aged 19 before the 31st August 2021
Unemployed or claiming out of work benefits, Or employed and earning under £17374.50 per year
Be a British or EU citizen and lived in the EU for more than three years,
Be working to at least Entry 3 Literacy
Level 1 Employability
Level 1 Manual Handling
Level 1 Customer Service