customer service

Customer Service Executives with Right Legal – Derby (19+)

CT Skills are working in partnership with Right Legal to recruit Customer Experience Executives around Derby.

 

You will be required to complete a 6-day online course prior to your interview.

 

Due to expansion over the past 12 months, we are looking for a Customer Service Executive to join our thriving and vibrant Customer Experience Department in our head office in Derby.

 

If you are looking for a career in customer service and would like to work in a modern and up-and-coming law firm, then we would love to hear from you!

 

We are a law firm who specialise in Wills, Trust, and Estates. We pride ourselves on being different. Our key aim is making a positive difference to peoples’ lives and honouring their last wishes in a friendly, professional, and empathetic way – Keeping Families Together.

Your roles and responsibilities could include

•       Establishing relationships with clients; new, existing, and potential through regular contact

•       Maintaining the diaries of Legal Advisors with new and amended client meetings

•       Responding to inbound calls from our clients in a timely and friendly manner

•       Assist in ensuring our client management system is maintained with accurate and up to date information

We are looking for people with excellent communication skills, with the ability to listen, understand and advise to meet the client’s needs. Keen attention to detail. The ability to work well as part of a wider team network as well as being able to work on your own initiative. Passion about supporting those in need and providing outstanding customer service.

Get in touch now to find out more information and book your guaranteed interview.

Guarantee your interview now!

 

Eligibility:

To be eligible learners should be:

  • Aged 19 before the 31st August 2021
  • Unemployed or claiming out of work benefits. Or employed and earning under £17,374.50 per year
  • A British or EU citizen and lived in the UK for more than three years

Working to at least Level 1 in Literacy

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