November 2020 Coronavirus Update: In line with recent government guidance, we continue to support our region with outstanding training and job opportunities. As your safety is our top priority, all programmes will be temporarily delivered remotely. 

The new CT Skills Virtual Learning Environment is designed to support 100% online learning while maintaining the same quality Tutor interaction and support.

All courses have an associated Virtual Information Day in which you must book on to. Once you have identified a course that you like the sound of:

  1. 1) Use the RSVP form to secure a place on the Information Day
  2. 2) Virtually attend the event to process your application
  3. 3) Begin your training with us!
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Support Workers Heathcotes Group Derby+

March 4


Core qualification: Level 1 Certificate in Introduction to Health, Social Care and
Children’s and Young People’s Settings and Level 1 Personal Development for Employability

Length of study: 15 Days

Teaching method: Online Remote Delivery

Cost: Government funded (see eligibility below)

The Job Role:

Across Nottingham, Lincoln, Chesterfield and Newark there is the
opportunity for Support Workers to be employed by Heathcotes Group. This is an opportunity to rethink your career path and benefit from a venture into the Health and Social Care industry.

As a Support Worker you will work to provide support to Heathcotes Group Service Users in line with the Organisations aim to provide a high quality support service tailored to suit each individual’s person centred care plan and to promote independence and choice to maximise their potential.


To be committed to the Heathcotes Group core values and to demonstrate this commitment in the way duties are carried out.


  • Provide care and support as identified in care plans, as directed by senior staff members.
  • To promote independence, life skills and informed choices in accordance with the individuals care plan and to enhance inclusion in the community.
  • To provide personal care where required which may involve supporting with; continence needs; health and medication needs; handling personal possessions; finances and documents; shopping.
  • To promote dignity and facilitate to ensure personal care provision is in a safe and appropriate environment, where directed through the care plan.
  • To ensure effective communication and relationships with the service users and to be aware of the communication differences and adopt an approach that minimises the effect of such differences in accordance with their care plan.
  • To manage behaviours adhering to strategies and procedures set out within individuals care plan and in accordance with relevant legislation.


  • Ensure service user’s individual needs are met through effective care planning and review.  Review and monitor care plans.
  • Interact and participate with the service user’s in the development of self-help skills, supporting individual’s to reach their potential for independence.
  • Maintain professional knowledge and competence.
  • Ensure you read your employee handbook thoroughly and ensure you read a copy of the Skills for Care Code of Conduct
  • To undertake any training required in order to perform the role more effectively, acknowledging any deficits in knowledge or practice, identifying training needs and formulating training plans.


  • Act as a Keyworker to an individual service user, taking on responsibility for specified areas of care and support.  Ensure all medical needs are met and support the individual to advocate his/her own needs and wishes.
  • Work within the philosophies of the service to minimise the effects of service users’ learning disabilities and/or mental health, demonstrating an understanding and commitment to the rights of the individuals.
  • Consistently apply non-aversive strategies developed in response to challenging behaviours, and contribute to the review and development of any such strategies.


  • Encourage and enable service users to maintain acceptable levels of personal and environmental hygiene.
  • Ensure that service user’s personal property and clothing is maintained to a high standard, reporting any requirements to senior staff members.
  • Practice maximum integrity in all dealings with service user’s personal and financial affairs, and avoid abuse of the privileged relationship that exists with individuals.
  • To contribute towards the protection of individuals from abuse, adhering to the organisational and local authority safeguarding policies and national legislation.


  • Record information about service user’s and ensure effective communication with all staff members.
  • Liaise with other agencies/professionals as necessary, in consultation with senior staff members.
  • Take responsibility for running a shift in the absence of senior staff members, as delegated to do so.
  • Participate in staff and service user meetings as and when required.
  • Work in a team, contributing to effective team working and participating in reviews of service delivery standards.


  • Facilitate and support service user’s in decision making, promoting choice and involvement giving full regard to initiatives aimed at promoting service user empowerment.
  • Support service user participation in social, leisure, educational and employment opportunities within the local community in line with ordinary life principles.
  • Support service users to access holidays and day trips of their choice.
  • To promote travel training, money management, and independent life skills



  1. Assist in maintaining financial records in line with organisational policies and procedures.
  2. Carry out administrative tasks as required.
  3. Share in the completion of domestic tasks to assist in the overall running of the service.  Share responsibility for shopping and preparing meals, and ensuring environmental hygiene is met through the completion of required cleaning tasks.  These should not be done in isolation but should involve service users in line with their care plan.
  4. Make visitors feel welcome.  Provide refreshments/assistance as and when required.
  5. Promote and ensure the good reputation of the service.
  6. Ensure that all information of confidential nature gained in the course of duty is not divulged to third parties.
  7. Notify the Home Manager, or the Person in Charge, as soon as possible of your inability to report for duty, and also on your return to work from all periods of absence.
  8. Ensure the security of the service is maintained at all times.
  9. Adhere to all organisational policies and procedures within the defined timescales.
  10. Ensure all equipment is clean and well maintained.
  11. Once trained, administer medication in accordance with company policies and procedures, and ensure that medical emergencies are dealt with appropriately.  Adhere to the medication policy at all times.
  12. Report immediately to the Home Manager, or Person in Charge, any illness of an infectious nature or accident incurred by a service user, colleague, self or another.
  13. Understand, and ensure the implementation of, the service’s Health and Safety policy, and Emergency and Fire procedures.
  14. Report to the Home Manager, any faulty appliances, damaged furniture, equipment or any potential hazard.
  15. Promote safe working practice within the care centre.

This is not meant to be an exhaustive list, the job holder may be required to undertake such other duties as Management may from time to time reasonably require.


Responsibilities are as follows:

At the end of your time with CT Skills, you will have the skills and
qualifications required to confidently attend a pre-arranged interview.

Key info for the course:

  • Fully-funded blended certified course
  • Level 1 Certificate in Introduction to Health, Social Care and
    Children’s and Young People’s Settings
  • Industry specific interview preparation
  • Guaranteed job interview for Support Worker role.
  • Immediate start job vacancies with a wage of £8.85 p/hr.

Getting started:

We don’t believe your career should have to wait so neither do our courses. The enrolment date for this course on 4th March.

Book your place online or by phone on 01332 332 401.
Attend the Enrolment Session to process your application
Start the course within one week (delay may vary).
Who is it available to?

To complete this programme fully-funded you need to be:
  •   Aged 18+
  •  Not in employment or education OR
  •  Employed earning less than £17,004.00/year


March 4
Event Category:


CT Skills


Course Length
15 Days
Core Qualification
Level 1 Health Social Care
Delivery Type
Includes job interview
Register your interest for the next cohort