BEGIN TRAINING IN THREE SIMPLE STEPS
November 2020 Coronavirus Update: In line with recent government guidance, we continue to support our region with outstanding training and job opportunities. As your safety is our top priority, all programmes will be temporarily delivered remotely.
The new CT Skills Virtual Learning Environment is designed to support 100% online learning while maintaining the same quality Tutor interaction and support.
All courses have an associated Virtual Information Day in which you must book on to. Once you have identified a course that you like the sound of:
- 1) Use the RSVP form to secure a place on the Information Day
- 2) Virtually attend the event to process your application
- 3) Begin your training with us!
Police Emergency Call Handler Nottinghamshire Police Nottingham
Core qualification: Certificate in Customer Service, Certificate in Employability, Essential Digital Skills Certificate, Competency Based Workshops
Length of study: 14 Days
Teaching method: Blended Learning with both online and classroom learning
Cost: Government funded (see eligibility below)
The Job Role:
Nottinghamshire Police are searching for Police Emergency Call Handlers in Nottingham.
The overall summary of the role is to operate communications systems and equipment and deal with enquiries from the public and agencies, ensuring that calls for service are appropriately
prioritised, allowing resources to be deployed efficiently and in keeping with performance standards and published policies/guidelines laid down by the Force.
The ideal candidate will be able to work as part of a team in a busy and stressful environment developing and maintaining a cooperative working relationship with others. Candidates must have previous experience in the use of telephone communication equipment and also the use of and accurate updating of computer systems. They must also have a good command of written and spoken English language.
The annual wage is £20,619 with a 34.5% Shift Enhancement. The shift hours are to be covered but are typically 4 days on 4 days off.
We don’t believe your career should have to wait so neither do our courses. The enrolment date for this Customer Service course on 16th October.
Book your place online or by phone on 0115 959 9544.
Attend the Enrolment Session to process your application
Start the course within one week (delay may vary).
Who is it available to?
- Aged 19+
- Not in employment or education OR
- Employed earning less than £16,009.50/year