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Inbound Telesales & Retentions Advisors Customer Service Hanley


December 4
1:00 pm – 3:00 pm
Event Category:


CT Skills

In order to secure your place on a CT Skills course you are first required to attend the associated Information Day to register your interest.


Core qualifications: L1 Customer Service, L1 Employability

Length of study: 10 days

Teaching method: Classroom based

Additional Benefits: Guaranteed job interview with Vodafone upon completion

Employer: Vodafone  

Selection Day at: The Dudson Centre

All employer lead short-courses with CT Skills are designed specifically for those requiring access to fast, sustainable employment opportunities with the skills needed to succeed at interview.

During your short time with CT Skills you will develop a broad skill-set that will enable you to secure an industry qualification as well as insight and knowledge in to partnered vacancy and employer requirements.

The role: Vodafone are recruiting for Inbound Telesales Advisers and Inbound Retention Advisers to join their team.

The role includes taking calls on an inbound basis from new or existing customers.Candidates must be customer focused, target driven and willing to engage the audience’s attention. The aim of the role is to deliver an exceptional experience to every customer and secure them into a sale.

The working hours consist of 37.5 hours per week, with shifts between 8am-8pm Monday to Sunday. The basic salary is £19,000 plus increase subject to monthly sales targets. There are great bonuses included within the role and 33 days of annual leave per year.

Getting started: We don’t believe your career should have to wait so neither do our courses.

At CT Skills Derby we enrol new classroom learners every week. Book your place online or by phone on 01332 332 401.

Attend the Information Session to register your interest and process your application. Start the course within one week (delay may vary).

Who is it available to?

To complete this programme fully-funded you need to be:

• Aged 19+ unemployed or earning less than £16,009.50. 

The Dudson Centre

The Dudson Centre, Hope Street
Stoke-On-Trent, ST1 5DD United Kingdom
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