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Inbound Customer Service Advisor Firstsource Derby

February 11 @ 1:00 pm - 3:00 pm



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Core qualifications: L1 Customer Service, L1 Employability

Length of study: 10 days

Teaching method: Classroom based

Additional Benefits: Guaranteed job interview with Firstsource upon completion

Employer: Firstsource

Selection Day at: CT Skills Derby

All employer lead short-courses with CT Skills are designed specifically for those requiring access to fast, sustainable employment opportunities with the skills needed to succeed at interview. During your short time with CT Skills you will develop a broad skill-set that will enable you to secure an industry qualification as well as insight and knowledge in to partnered vacancy and employer requirements.

The role:  Firstsource are hiring for Inbound Customer Service Advisors to work at their award winning Derby Contact Centre. The role will include receiving calls from existing customers who are thinking of leaving or want to change aspects of their package. You’ll be tasked with selling the advantages of Sky and retaining their subscriptions for Sky’s Industry leading products.

There are full time permanent positions available with a hourly wage of £8.21 per hour plus bonus. Candidates must have flexibility between 8am and 8pm Monday- Sunday. Perks within the job include receiving free Sky TV and Broadband, 50% off Sky Mobile for friends and family, free level 1 Healthcare, private healthcare through Firstsource’s health provider, workplace cinema, library and gaming room and much more.

Getting started: We don’t believe your career should have to wait so neither do our courses. At CT Skills Derby we enrol new classroom learners every week. Book your place online or by phone on 01332 332 401.

Attend the Information Session to register your interest and process your application. Start the course within one week (delay may vary).

Who is it available to? To complete this programme fully-funded you need to be: • Aged 18+ unemployed or earning less than £16,009.50. 



February 11
1:00 pm - 3:00 pm
Event Category:


CT Skills


CT Derby
CT Skills, Friary Works, 119a Friar Gate,
Derby, DE11EX United Kingdom
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