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Customer Service Leicester

September 21 @ 1:00 pm - 3:00 pm

Free

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Core qualification: Level 1 Customer Service

Length of study: 11 days

Teaching method: Blended online & classroom training

Cost: Government funded (see eligibility below)

Added benefits: Includes additional Level 1 Employability qualification

 

Welcome to the NEW Live & Learn Customer Service course with CT Skills! It’s the training you all know from CT Skills but delivered 50% in our centre and 50% in a virtual classroom from your home! You can see more about the delivery models of our new Live and Learn courses here.

During your short time with CT Skills you will develop your Customer Service knowledge in order to achieve a full Level 1 Qualification.

You will cover topics including:

  • Create a good impression to customers
  • Legislation, regulation and procedures
  • Positive communication with customers
  • Contribute to effective department

You will also benefit from an added Level 1 Employability qualification which will ensure that you are prepared to not only work in a customer service setting but apply and secure a job successfully.

Getting started:

We don’t believe your career should have to wait so neither do our courses. We enrol new learners to CT Skills every week.

  1. Book your place online or by phone on 0115 959 9544
  2. Attend the Enrolment Session to process your application
  3. Start the course within one week (delay may vary).

Who is it available to?

To complete this programme fully-funded you need to be:
  •  Aged 19+
  •  Not in employment or education OR
  •  Employed earning less than £16,009.50/year

Details

Date:
September 21
Time:
1:00 pm - 3:00 pm
Cost:
Free
Event Category:

Organizer

CT Skills
Phone:
01159599544
Email:
info@ctskills.co.uk

Other

Course Length
11 Days
Core Qualification
Level 1 Customer Service

Venue

CTS Leicester
CT Skills, Voluntary Action Building, 9 Newarke St
Leicester, LE1 5SN United Kingdom
+ Google Map
Phone:
01159599544