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Customer Service Derby

September 1

Free

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BOOK YOUR FREE PLACE HERE In order to secure your place on a CT Skills course you are first required to complete a remote enrolment session on this date.

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Core qualification: Level 1 Customer Service

Length of study: 11 days

Teaching method: Blended online & classroom training

Cost: Government funded (see eligibility below)

Added benefits: Includes additional Level 1 Employability qualification

 

Welcome to the NEW Live & Learn Customer Service course with CT Skills! It’s the training you all know from CT Skills but delivered 50% in our centre and 50% in a virtual classroom from your home! You can see more about the delivery models of our new Live and Learn courses here.

During your short time with CT Skills you will develop your Customer Service knowledge in order to achieve a full Level 1 Qualification.

You will cover topics including:

  • Create a good impression to customers
  • Legislation, regulation and procedures
  • Positive communication with customers
  • Contribute to effective department

You will also benefit from an added Level 1 Employability qualification which will ensure that you are prepared to not only work in a customer service setting but apply and secure a job successfully.

Getting started:

We don’t believe your career should have to wait so neither do our courses. We enrol new learners to CT Skills every week.

  1. Book your place online or by phone on 0115 959 9544
  2. Attend the Enrolment Session to process your application
  3. Start the course within one week (delay may vary).

Who is it available to? 

To complete this programme fully-funded you need to be:

• Aged 16-19 and not in employment or education OR

• Aged 19+ unemployed or earning less than £16,009.50.

Details

Date:
September 1
Cost:
Free
Event Category:

Organizer

CT Skills
Phone:
01159599544
Email:
info@ctskills.co.uk

Other

Course Length
11 days
Core Qualification
Level 1 Customer Service

Venue

CT Derby
CT Skills, Friary Works, 119a Friar Gate,
Derby, DE11EX United Kingdom
+ Google Map
Phone:
01332332401