BEGIN TRAINING IN THREE SIMPLE STEPS
November 2020 Coronavirus Update: In line with recent government guidance, we continue to support our region with outstanding training and job opportunities. As your safety is our top priority, all programmes will be temporarily delivered remotely.
The new CT Skills Virtual Learning Environment is designed to support 100% online learning while maintaining the same quality Tutor interaction and support.
All courses have an associated Virtual Information Day in which you must book on to. Once you have identified a course that you like the sound of:
- 1) Use the RSVP form to secure a place on the Information Day
- 2) Virtually attend the event to process your application
- 3) Begin your training with us!
Customer Service Advisor (Working From Home) First Source
Core qualification: Certificate in Customer Service
Length of study: 11 Days
Teaching method: Online Remote Delivery
Cost: Government funded (see eligibility below)
The Job Role:
Do you thrive on having great conversations with customers?
First Source Solution UK are looking for individuals who are passionate about delivering exceptional customer service/sales whilst
working from home.
You’ll be the first person our customers speak to when wanting to discuss renewals, changing plans or leaving the company you are employed under. You’ll be tasked with you’ll take calls from customers about billing and upgrades and retaining their subscriptions for the company’s leading products. In return, you will receive many benefits for your performance.
At the end of your time with CT Skills, you will have the skills and qualifications required to confidently attend a pre-arranged interview.
- Industry specific interview preparation
- Guaranteed job interview with First Source Solution
- Annual wage of £18,137
- Level 1 Customer Service qualification
- Fully-funded remote online training
We don’t believe your career should have to wait so neither do our courses. The enrolment date for this course on 9th March.
Book your place online or by phone on 0115 959 9544.
Attend the Enrolment Session to process your application
Start the course within one week (delay may vary).
Who is it available to?
- Aged 19+
- Not in employment or education OR