Customer Service Sector Based Work Academy

You never get a second chance to make a first impression! Employers value excellent customer service skills above most other attributes when looking for a new employee and understanding the essentials of working with and supporting customers will give you an advantage in almost every job there is.

We run Customer Service SBWA courses with employers across many sectors and if you successfully complete the course you are guaranteed an interview for a live vacancy, working with a credible employer, where you can hone our new skills.

Sector Based Work Academies (SBWA)

Sector based work academies are ideal for those who are actively seeking work. We work with employers who have current vacancies and develop training courses to provide learners with the knowledge and skills to meet the employer’s needs and prepare them for success in interviews and in work.

Learners will complete 2-3 weeks classroom based training and on successful completion of the training they are guaranteed an interview for one of the live vacancies.

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