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What’s the JOB? |
Business Admin Apprentice |
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WHO is it with? |
Church Pharmacy |
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WHERE? |
Prince William Road, Loughborough, LE11 5GU |
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WHAT does it pay? |
£6.50-£8.50 per hour (40 hours per week) |
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WHAT are the HOURS? |
Monday to Friday 9am to 5.30pm |
WHAT Qualification will I GAIN? Business Admin Level 3
How LONG will it TAKE me? 18 months
WHAT will I LEARN about?
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· Personal Development |
· Role Fundamentals |
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· The Organisation & Policies |
· Stakeholders |
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· Legislation & Regulation |
· Business Fundamentals and Processes |
HOW does the Apprenticeship work?
· 1-2-1 meeting once a month with your Tutor (2-3 hours) via Teams (you’ll learn part of 1 module)
· You will not attend college for one day a week!
· 6 hours of your working week will be spent on apprenticeship work, this includes:
o (assignments, independent study, training & development activities)
· These hours will be agreed with your manager, either split across the throughout the week, or on a set day
· After 6 months, you’ll start preparing for your End Point Assessment (EPA) doing mocks of:
o multiple choice tests, presentations of your work and Q&A’s
· With CT Skills, you’ll get lots of 1-2-1 support from application until the completion of your apprenticeship!
So, WHO are Church Pharmacy?
Our company was founded by a Medical Doctor who ran a full-time aesthetics clinic and a pharmacist with 30 years of experience in running an independent chain of community pharmacies.
We have grown into one of the foremost suppliers of pharmaceutical products to medical professionals within the UK, along with providing NHS services to residential care and nursing homes, and patient lead healthcare services for both NHS and private customers. At present, we operate from our headquarters in Loughborough and a branch in Central London.
For more information, visit https://www.churchpharmacy.co.uk/
WHAT’S in it for ME?
By joining our team as a Business Admin Apprentice, you will have a varied role and receive training in numerous areas of the business. We will provide you with a supportive environment and thorough training as you settle into your role as an apprentice. We are looking for someone to grow with our business and hope to provide you with a long-term career!
Plus, company benefits include:
• Reward Hub – discounts & offers on day-to-day spending
• Wellness – monthly cash benefit towards your Health & Wellbeing
• Staff Purchases – discounted pharmacy items
• Clinical services – some medical services available free of charge or subsidised
DAY to DAY, you will….
Reception
o Follow the clinic admin checklists to maintain operational efficiency.
o Ensure all areas are safe and clean.
o Update the clinic TV adverts and promotional materials,
Customer Services
o Foster positive relationships with customers through engaging and welcoming interactions.
Correspondence
o Respond promptly and professionally to phone calls, emails, letters, website, and social media enquiries.
Customer Payments
o Create invoices for customers.
o Manage customer payments, ensuring accuracy and completeness during processing.
o Record and account for all cash or digital transactions within the system(s).
Calendar Management
o Maintain an organised schedule of patient bookings.
Data Entry
o Update and maintain records and databases efficiently.
o Organise both digital and physical files for easy accessibility.
Stock Management
o Monitor and replenish office supplies, including stationery, PPE, consent forms,
o Monitor and ensure correct medicines and quantities are in stock for patient appointments.
General
o Undertake any additional tasks or responsibilities as requested.
WHAT Skills do I NEED?
Apprenticeships are very demanding; you’re working towards a qualification whilst working full time! You’ll need to be committed and motivated as there is lots of self-guided work involved. PLUS, you need GOOD …..
• Communication
• IT
• Attention to detail
• Team working
• Organisation
• Customer care
• Initiative
• Presentation
• Administrative
• Numeracy
ANYTHING ELSE?
· GCSE or equivalent English and Maths grade 4/C or above
· UK Residency (MUST have lived in the UK for 3 years+)
What AFTER the Apprenticeship?
You could progress into Team Leader (with an increase in salary!) or consider other options, just take a look; https://www.ctskills.co.uk/apprenticeship-courses/business-administration/
INTERESTED? Before you apply, ASK yourself?
· Are you happy with the role, company, and qualification?
· Can you commit to the timeframe?
· Do you meet the eligibility criteria? (GCSE Maths & English 4 or above & UK Residency)
· Can you start immediately, or do you have other commitments such as education or work?
· Is your CV up to date and relevant? If not, use this: https://www.ctskills.co.uk/wp-content/uploads/2023/10/Candidate-CV-Advice-Template-1.docx
What NEXT?
· If successful, you’ll receive a phone call from our Recruitment Team
· NEXT, you’ll be asked to write a supporting statement (this will be added to your CV)
· You’ll complete an English and Maths assessment
